The only real negative things I would have about this hotel is that as we were travelling with kids, the steps up into the hotel were cumbersome with a stroller (there was a ramp inside but not one to get into the hotel, requiring us to lift up the stroller and carry it up the stairs), and I was a bit annoyed that it cost so much to park - $29 self park and $34 valet, per night. Our adjacent parking garage does offer us a discounted rate for us to extend to our guests at $26 per night. Our hotel underwent a $55 million renovation in 2013 and the resulting feedback has been overwhelmingly positive. 42-inch LCD televisions come with premium cable channels. Given the same was happening in our home in NYC, we weren't deterred. Jan 4, 2021 by Customer Service, Hotel Management. All feedback, whether positive or negative, assists us in our journey to strive for service excellence in all areas.Be Well,The Westin Portland Harborview Executive Team. It's fantastic our team could accommodate your needs and assist you in any way possible. Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests. Please note, valet parking is USD 34 per night and self parking is USD 24 per day. Comment from Hotel Management. As we were there with kids, we primarily chose the hotel since it was near the Portland Children's Museum - and it was, just a couple blocks away. The views were spectacular, the prices for drinks quite reasonable, and the staff quite friendly. Another nicety is the parking garage is attached to the building where as some others the garage is down the block or across the street. The Westin Portland Harborview offers 289 accommodations with MP3 docking stations and safes. Like omelets and eggs benedict? History. Learn more. Come to find out, these can be ordered on their website! We arrived late and tired. When I complained to the manager she cited that "they use an outside valet company".. that was her rationale? Self parking costs USD 26.00 per night. Great location but was not expecting to have to pay another $26 to park my vehicle. Even the neon lights atop the Weston are not fully operational. I'm very sorry that the service you received is not in keeping with our standards and hope that this experience does not prevent us from another opportunity to serve.All the best,Seamus PerryAssistant Front Office Manager. Nothing that would prevent me from staying there again but they really should disclose at the time of booking that it will cost another $26 to park.More, Thank you for the 4/5 rating!We're happy you had a pleasant stay with us and appreciated our prime location. Originally opened in 1927 as the Eastland Park Hotel, our hotel is immaculately restored while … Our Housekeeping team takes immense pride in our Hotel as we all do and it is critically important to us that this is addressed and resolved. Valet parking costs USD 34.00 per night. Looking forward to my next trip back!! When I complained to the manager she cited that "they use an outside valet company".. that was her rationale? Stay at this 4-star spa hotel in Portland. I understand your comments about parking. I was hoping that the infusion of Westin money would revive this old world Portland hotel. It is the same room with no upgrade or anything. Beds feature premium bedding. They don't want to replace the burned out lightbulbs? Overall would highly recommend. As I lay on the bed, I saw dried blood under the comforter and a hair on my pillow. I cannot recommend this Westin at all. Find out where to park near The Westin Portland and book a space. The Westin Portland Harborview Hotel is the perfect place to bring your dream wedding to life. … Coffee packets were designed for a 4 cup coffee maker and was so strong I had to add water to it. I told him about my disappointment, especially that they are a 4-star hotel. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We walked everywhere despite the storm. Hotel had a rooftop bar, restaurant, and 24 hour room service - we didn't use any of these things, since we were with kids and the restaurant didn't seem to have anything to accommodate a gluten allergy. Dear Kinsara,Thank you for leaving us feedback on our TripAdvisor page. Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge Room Amenities The Westin Portland Harborview offers 289 accommodations with MP3 docking stations and safes. Thanks again!Have a great day!Lucas LaidlawGeneral ManagerThe Westin Portland Harborview. It didn't. Does The Westin Portland Harborview offer free airport shuttle service? Beds feature premium bedding. The staff was very attentive and helpful with any questions about places to check out around the city. It is the perfect option for business and leisure travelers seeking a comfortable, quality stay in Portland, Maine. Dear Angel R,Thank you for taking the time to write a review regarding your recent stay. I appreciate the feedback about the misses in terms of service, as we strive to meet our guest’s expectations, along with our own personal goals. See parking lots and garages and compare prices on the The Westin Portland parking map at ParkWhiz. Not even comfortable beds. We understand that this was very frustrating for you and we have reviewed your feedback across multiple social media sites. It seems completely absurd that valet parking is $35!! The resort has 289 guest rooms, all offering the Westin amenities that travelers love, including the Westin Heavenly Bath and the Westin … Have a beautiful day!Lucas LaidlawGeneral ManagerThe Westin Portland Harborview. We strive to accurately list amenities on our website and in pre-arrival emails so our guests don't experience any surprises upon arrival. Dogs stay free. Our hotel offers thoughtful amenities, such as dog-friendly rooms and easy access to Portland Jetport. Many performance venues and other arts institutions are a short walk from the hotel, including the State Theater (two minutes), Portland … Unfortunately, our property doesn't own a parking lot for our guests to park in. more, Lock in the lowest price from these sites. 42-inch LCD televisions come with premium cable channels. Would have liked to have a microwave and more coffee creamers. Very much enjoy this property! Taxes and fees that are shown are estimates only. This was due entirely to the staff. Portland Museum of Art is minutes away. Pros:- Larger updated rooms. Guest Score and Reviews for The Westin Portland Harborview Read reviews by verified guests for The Westin Portland Harborview in Portland . The Westin in Portland ranked on the better end of Westin properties. Finally called a cab - the cab driver said the hotel had been apparently been trying to send us to a bowling alley. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I told my partner that it's ok because I am super tired and we have to wake up early. The Westin Portland Harborview: Parking is ridiculously expensive - See 1,556 traveler reviews, 508 candid photos, and great deals for The Westin Portland Harborview at Tripadvisor. We are responsibly acting with in all CDC and County guidelines to ensure your meeting is set up for success. Thank you and I hope we can host you for a more positive stay in the future.Lucas LaidlawGeneral ManagerThe Westin Portland Harborview. I have stayed at three other properties in the area, but the Westin has the best food/bar scene, the highest rooftop restaurant, the largest gym and the friendliest staff. Thanks for the wonderful review, Janet!We're thrilled you had such a fantastic stay at The Westin Portland Harborview! As we got inside our hotel room, we found a sock under the table. While the hotel was at full capacity, we aim to get all rooms serviced as early as possible but unfortunately situations sometimes prevent us from hitting that mark. Good spot that we'll probably stay at again next time. Inconsistent with cleaning, and missed on other days- Service can be better.. 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