Google user. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. lt’s great to have a light bulb that you can ask Alexa to turn on and off. BUY ON AMAZON. You probably need to go into "Advanced Wi-Fi Settings" and check a checkbox saying "have different SSID for each network" (or something equivalent). (And I’ll try to curb my scepticism if there’s a next time) ! Recommended based on info available . Amazon Alexa. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Support smart phone IOS 8.0 above, Adroid 4.4 above. Here’s a quick video showing you how to connect your Teckin Smart Plug with the Smart Life app. The power supply can be set to work on a timer if you need it to, or operated manually through the app." 20h39. Q2: Can the Smart Plug/Switch control multiple lights? We are available from Mon-Sun 9:00 AM to 12:00 Midnight EST. The plugs will only work with 2.4 GHz, the hub is dual 2.4 and 5.0 GHz. Required fields are marked * Comment. Can not connect Teckin Smart plug on ‎15-12-2019 19:05. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control Search for: Recent Posts. Error message I’m getting is ‘device not responding’ once it’s attempted to sync and gets to 100%. Here’s a step by step guide: (1). It may not even be close to the plug you want to use; in fact, it may be outside, and may have tripped because someone left an extension cord plugged into it during wet weather. The Teckin smart socket is rated at 13 amps so it will work with most household appliances. With regard to the thickness of the smart plug, it is 35 centimeters. I could not connect CE Smart Plugs or Globe Smart Bulbs with my Pixel 3XL 5ghz phone by following the manufacturer’s instructions until I began the set up procedure of rapid blinking on the plug or bulb wifi unit and then moving away quickly with my phone to an extreme end of my house on a lower level and watched the progress on my phone as it cycled through the wifi connection process to … I have a couple of Teckin smart plugs controlling plug in lamps activated via Alexa. There are now many brands of smart light bulbs, and as a result, setup procedures may differ from brand to brand. So all of the answers that you will get will be within the context … 23h28, Thanks for the reply.The smart plugs were in rooms entirely separate to the “old” Hub 6 Which was upstairs. The s31 has energy monitoring. At that point the smart plugs failed to respond. I need to post a new question - Do BT sell or recommend affordable smart plugs That runs on 2.4GHz uninterrupted by 5GHz! A similar model called the s31 LITE does NOT have energy monitoring. Smart Power Strip. “TECKIN WiFi Smart Plug, Mini Outlet Smart Socket, Energy Monitoring, Timing Function Control Your Devices from Anywhere, Works with Amazon Alexa and Google, No Hub Required(4 Pack)” JDRoberts. However, the devices disappeared from Home Kit about a half hour later for no apparent reason. ‎17-12-2019 The app, during setup, wants me to change to a 2.4 network saying I am on a 5. We always keep you posted! I understand that renaming the hub may help but I'm loathed to go down that route unless I have to. Learn More. It definitely looks like your Smart Plugs are still trying to connect to the old Hub. If your C by GE Plug is not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE Plug is connected to the C by GE app. However, if you consider it a controlled outlet, it should have been rated for the full 15A. I refreshed the page several times. Teckin SB50 LED RGB smart bulb, with an Echo Dot. User number. If a product is not UL listed and it causes a fire, your insurance company might refuse to pay the claim. recommended this. For example, you may use it to control you Christmas tree lights outside. ‎28-10-2020 Check Price. Q2: Can the Smart Plug/Switch control multiple lights? Sonoff 4CH Pro Review; Inovelli Dual Z-Wave Smart Plug; Sonoff TH – Temperature & Humidity Sensing Relay on the Cheap; SmartLife Devices WiFi & SmartThings Configuration; Fibaro KeyFob Review; Recent Comments . Is there an issue with the integration? on I have reset the smart plugs. 8 in 1, Free Your Desk. 1 Recommended Answer 23 Replies 82 Upvotes. Find helpful customer reviews and review ratings for TECKIN Smart Plug 13A WiFi Smart Socket Works with Alexa Echo Google Home, Timing Function Remote Control No Hub Required 4 Pack at Amazon.com. User number. One Amazon smart plug, which is connected via wi-fi sems to show working, but not responding to Alexa. Check if you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. GitHub is home to over 50 million developers working together to host and review code, manage projects, and build software together. Gosund WiFi Mini Smart Plug Outlet. Subscribe to receive exclusive offers and updates. 20:01, Hi missymouse, sorry to hear that. 15h55. 3. save. Has anyone successfully used these with a hub3 and had to anything different to what I’ve done already? Smart bulbs acting up? But unfortunately, many of the no-name plugs are just garbage and are not worth the money. Just say it, Smart Life will obey. Wemo App recognizes that devices are connected to Home Kit again, but Home Kit App does not show the devices. I'm not the first to suggest it and I don't suppose I'll be the last so if you haven't tried it then do so, you may be pleasently surprised, ‎28-10-2020 Then set up Amazon Smart Plug again. I was able to connect the SP10 Teckin outlet to my Wi-Fi network using smart life app. ... Legelite Smart Bulbs, and Teckin smart plugs. Once you reset them go to the Kasa app and add a new device of that catergory The app will ask you do you want to factory default it, just say no and link it to the new SSID. I am able to successfully control the outlet from the app. They were both working until a few days ago. Stepless Dimming, Memory Mode. I choose Teckin for ease of use, simple design, small footprint (see photo) and value for money. 3 comments. 15A Smart Plug. Ashley on Fibaro KeyFob … You may also visit our support website support.mygeeni.com for live chat support. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Recently I bought a set of 4 Teckin smart plugs to replace my dated smart sockets from different makers. Q3: Does the Smart Plug block both plugs on the socket panel? CL Brooks. Note: Please flip your smart bulb slowly, about 1 second interval in every OFF and ON, and make sure the smart bulb blinks three times before you tap “Next”. Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. share. Keithhe (Keith Heikkinen) December 29, 2017, 9:13pm #9. 6.0nce the configuration is completed successfully, the indicator light will turn to solid red and the device will be added to the "Device List". Driving me mad! ‎27-10-2020 For more details, please contact us at +1 (888) 232-3143 or send us an email at support@mygeeni.com. Export area. Related Help Topics Can't get the smart plugs to work (some are Teckin/Smartplugs trying to connect via Smart Life, and others are TP-belkin. 158K. References . Thanks.I’ll carry on trying that. on Smart Power Strip. Read honest and unbiased product reviews from our users. Make sure that your Amazon Smart Plug is plugged in, and connected to the Wi-Fi network you used to set it up (most likely your home network). Device not responding. 5 second soft reset and 10 second hard reset. The Meross Outdoor Smart WiFi Plug provides you with not one but two handy weather-resistant outlets, perfect for holiday lighting, decorations, and more. Try a manual reset. I’ve disabled 5ghz no luck, split the SSIDs still no luck, sent one set back and replaced with another but having the same problems. A: Yes, they can as long as the total current draw and wattage does not exceed the rated amperage and wattage of the Smart Plug/Switch. The only thing I had to do was re-pair the BT wifi disc in the living room as I assume it uses the MAC address, as well as the wifi SSID and password. I can't directly answer your question, but we also have 2 Teckin smart plugs controlling lamps in our living room and they work fine with our Smart Hub 2 and Alexa. The smart plug can only support 2.4G network when connecting. I just cracked open a brand new Teckin SP20 plug, I took it right from the box and cut in to it and soldered the required serial connections. If it’s not flashing, please tap “My Smart Bulb Didn’t Blink” and follow the instruction to flip switch off- on, off- on, off-on, 3 times. It would seem they have binned power monitoring on the SP23 product and adjusted the capacity claim for the UK to 13A. 8.5. Devices automatically start/stop working based on temperature, location and time. ‎15-12-2019 Learn More. Download and install any software updates available for your devices. Teckin Click——The Most Interesting Wi-Fi. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ^Chris. I think the Sonoff s31 is the best smart plug. Message on the devices page on Alexa is "device is unresponsive". And then, connect the Smart Plug to your Wi-Fi network. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control – Schedule & Timer – Set up easily – Quality Guaranteed *** Use with Smart Life ***** 1. However since making the post I have followed it up through BT’s hub manager pages and I was absolutely amazed to find that splitting  2.4GHz From 5GHz and renaming each separately IS NOT AN OPTION with Smart Hub 2 but is a capability with the predecessor BT Hub6. In 2019 I wrote here (now updated) about the Teckin SP23 (for British plugs and sockets) Smart plugs and commented that whether this ends well or not will depend on the company. This smart plug is efficient since it can be controlled by the use of different devices, and its control could be from anywhere making it very convenient. Warm Your Night, Warm Your … But they worked. When a smart plug is ready for use, you’ll be able to use a voice command to turn the plug on and off. report. 5.Now you can control the Smart Plug through Smart Life APP. December 29, 2017, 9:19pm #10. " We like the design of the Teckin Smart Plug Wi-Fi, which is discreet and unobtrusive. I have had another reply to which I have responded having now found out that Smart Hub 2 cannot be “split” separately renamed. Stepless Dimming, Memory Mode. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Or if you don’t feel like uttering a phrase, there’s also a Devices panel available in the Alexa app, where every device that’s paired and connected it readily available for a status check. 60+ Product type. 12h07. Smart plug not working on Home, working on everything else. Whole family under your control. Please note: you can add the Smart Plug to Echo/ Google Home following this instructions below. Total load must not exceed 3000W Working temperature: 0-50°C Network: IEEE 801.11 b/g Encryption Type: WEP / TKIP / AES . Plug your smart plug into an outlet. on If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. I have a couple of Teckin smart plugs controlling plug in lamps activated via Alexa. Begin with the physical part, i.e. ‎28-10-2020 5.Now you can control the Smart Plug through Smart Life APP. Can control it in the smart life app without an issue. Smart bulbs acting up? 22h56. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Hub. Learn More. Stopped working just an … Well, they wrote back to me on Nov 4, 2019. These worked fine on a Hub6 but now I have switched to a Smart Hub 2 these will not work and Alexa gives out the message (device name) "is not responding please check network connection and power supply". 158K. Teckin Click——The Most Interesting Wi-Fi. A: Yes, they can as long as the total current draw and wattage does not exceed the rated amperage and wattage of the Smart Plug/Switch. If a no-name plug keeps dropping wi-fi, and you do not like to constantly troubleshoot, it may be time to invest in a better Smart Plug. on 12h06 If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. 20+ Praise number. Disconnect your smart home device using the Disable option for your device in the Alexa app. When I swapped to our new Smart Hub 2, I changed the SSID and password to that of our old hub which meant that everything "just worked". Plugs: Alexa, turn on my plug; Alexa, turn off my plug ; 3 Likes. 16h29. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Teckin Smart Plug does not need a hub! 97%. I have set up two smart plugs using smart life to control two lamps. Sometimes, the best thing to do is to replace the cheapie with a Wemo or TP-Link. No problem...worked well. Learn More. LED Floor Lamp . In fact when we switched to full fibre recently and were sent a new hub, I just set the SSID and password on the new hub to match the old (to avoid having to connect all our wireless devices again) and again, they just carried on working. I tried to add identical plugs but they would not “pair”. ... you will be damaging the plug as it is not designed to be disassembled. I have a couple of Teckin smart plugs controlling plug in lamps activated via Alexa. Third-party smart plugs have a slightly different process. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Please note: you can add the Smart Plug to Echo/ Google Home following this instructions below. After at least twelve seconds have passed, release the button. Are you still having issues with the service? This makes it ready to work with HomeKit in a matter of seconds, just plug in and scan to start the outdoor fun. The plugs will only work with 2.4 GHz, the hub is dual 2.4 and 5.0 GHz. When it comes length and width, it is 51cm x 51cm. ‎27-10-2020 Third-party smart plugs: Unplug and wait 10 seconds. Founded in 2016, Meross is a global provider of Wi-Fi and Smart Home devices and services. Learn More. I tried plugging a smart plug into the outlet and setting an automation for when the plug is ON it turns the lights ON, so when I flip the switch and give the plug power it will trigger the lights to turn on. They can be bought singly, or in a pack of two or four. The steps for doing it are right below, but you’ll need to also deregister the Amazon Smart Plug from your Amazon account via the app. Learn More. Learn More. The Alexa controlled devices are quite important to us rather than being a convenience due to my wife’s disability so I do need to solve the problem, whether by moving backward or sourcing smart plugs that will be compatible with a 5GHz. When I tried to setup the following smart plug, Wsiiroon WiFi Smart Plug, it fails. Then, rename your 5GHz network by adding "-5GHz" at the end. hide. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. ‎27-10-2020 97%. 5h47. Smart Life offers the most comprehensive voice controlled smart home experience with Alexa. 3. Make it smarter with TECKIN! The solution is more important to me, because the smart plugs allow my disabled wife to control devices we take for granted can be switched manually. Initial setup must be performed using your Wi-Fi network. This website uses cookies. This forum is for people who are using the Samsung smartthings home automation platform. Or the one on the app [Open Smart Life App, go Also Great. WB70. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Evidently these two similarly named apps are not at all related. Hi! Press and hold the button on the plug. Any suggestions please. The rounded edges … I opened the “list of connected devices” page on my Wi-Fi router web page. I have a fair amount of IOT devices in my two story, 2000 sq ft. house, including 16 Sonos speakers, a Nest doorbell, four Nest Outdoor IQ cameras, two Google Homes (with display), five Nest smoke detectors, a few TECKIN indoor smart plugs, twelve Philips Hue bulbs, a Roomba, ADT Command Panel, and a couple of Chromecasts. Related Help Topics This plug uses Wi-Fi for connectivity, which allows you to connect it to your network without using a separate hub. Name * Email * Website. 8 in 1, Free Your Desk. Smart Plugs . Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a … Philips Hue smart bulbs allow for a customized and voice-activated smart home setup. Here we can turn it on or off. on Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Then, re-enable your smart home device again. While there’s nothing especially exciting about a plug, I have to say the Teckin ones are well designed, as un-clunky as they could be, and have a sleek, modern look about them. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Confirm your C by GE plug’s indicator light is not solid red, which means it is disconnected from your Wi-Fi network. Re: Smart Plug Connection Go to solution Hi sorry not been on, what I did was get rid of all the TP-Link wifi extenders, bought a set of Tenda Nova extenders, easiest I have ever used and everything set up easily and working for a couple of weeks no problems at all. How To: Factory Reset Your Smart Plug; Plug Not Responding to Google Home App or Voice Commands September 11, 2020 13:27; Updated; If you’re trying to connect your C by GE Plug to the Google Home app only (not using the C by GE app), follow these Seamless Set Up troubleshooting tips. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Product Setup Before you can use your WiFi Smart Socket, it must be setup using your Android/iOS device. Lots of other smart devices out there require you to invest in another piece of hardware in order to connect them to the internet. Driving me mad! on Try a manual reset. Now you can control the smart plug through Smart Life APP. But they will also go back to their original color and brightness after you lose power. I have disconnected and connected the account. Compact Design but Larger Ampere. marked this as an answer. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. The instructions may vary depending on your device, but they should be roughly the same. Set up Smart Plugs which appeared in Home Kit. The area is easily accessible via the navigation dock at the bottom of the Alexa app. Lamp one is called "Man Cave Light" and lamp 2 "Lounge Light". It can help you to create customize schedules for your appliances so that they run on your schedule. Original Poster . Conversely the smart plugs that I seen do not work with a 5 GHz hiome wireless network. LED Floor Lamp. There is a very brief explanation of the hard reset or factory reset of the Amazon Smart Plug on the official Amazon support website. The energy monitoring chip is a cse7766. Download the app that goes with your smart plug app. The SP10 does not show up on the list. Cynically I believe this is a deliberate marketing strategy to sell the “Disc” solution to a problem that never should have existed in the first place. Then the Master  Socket was moved to downstairs and the Smart Hub 2 installed adjacent to it, and passwords systematically updated for all connected devices. Q3: Does the Smart Plug block both plugs on the socket panel? Control your home devices at … Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. If you do not know which network you are on, go check your router settings, your router probably gives the same name to both 2.4GHz and 5GHz networks. ... lay it on the back of their sp20 smart plug and then drill holes or melt holes with a hot needle. Do they have a reset option? 20+ Praise number. 6.0nce the configuration is completed successfully, the indicator light will turn to solid red and the device will be added to the "Device List". Compact Design but Larger Ampere. Results are the same, and never does link accounts. Teckin smart plug has a stable connection and is very easy to install. Keithhe: Thanks John. Tuya Smart. Seen afew questions posted on this and tried all the recommendations to get these smart plugs connected to my WiFi. ‎27-10-2020 60+ Product type. I finally got the majority of my smart plugs working, IHome brand. ‎28-10-2020 thanks again, on Announcements, Guides & Community Updates. Smart life, smart living • Remotely control home appliances from anywhere • Add and control multiple devices at once with one App • Voice control via Amazon Echo and Google Home • Interworking of multiple smart devices. Learn More. These worked fine on a Hub6 but now I have switched to a Smart Hub 2 these will not work and Alexa gives out the message (device name) "is not responding please check network connection and power supply". Your email address will not be published. Export area. Thanks John. Amazon Smart Plug: To restart, unplug and plug back in the device. DWYM Score. We do have a BT wifi disc in the living room which they latch onto. These worked fine on a Hub6 but now I have switched to a Smart Hub 2 these will not work and Alexa gives out the message (device name) "is not responding please check network connection and power supply". 9h35, I was absolutely amazed to find that splitting  2.4GHz From 5GHz and renaming each separately IS NOT AN OPTION with Smart Hub 2, That's correct, hence my suggestion earlier to temporarily switch the 5GHz off. Is your hub close to the smart plugs? Then set up Amazon Smart Plug again. Now, I reset the Smart Plugs and set up again. I tried removing and re-adding the device and skill but same issue. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. This is the first serious fault that I have encountered Or the one on the app [Open Smart Life App, go Best Regards . Here is timer setting. Seen afew questions posted on this and tried all the recommendations to get these smart plugs connected to my WiFi. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. January 24, 2019, 10:47pm #4. I just upgraded to the Orbi. And yes I agree setting them up was an absolute faff! The plugs work OK through the Smart Life app and they appear in the Google Home app but when I try to switch on or off (in the Google Home app) nothing happens. Could your Wi-fi devices be trying to connect to your old router which may have a different Ssid/password? Is your home smart enough? Tried both types of pairing modes. But being hub-free, the Teckin Smart Plug allows for direct control and does not need anything else. 19:05. Amazon Smart Plug Hard Reset. Practical smart plug for your life! The Teckin smart plug socket feels like a robust product. Help please! I started out trying the “smart life” then tried the smart things as well. Camera Click With You. They were a bit of a faff to set up, but once set up, they've worked flawlessly without me needing to change anything on our hub at all. Control your home lighting and other devices hands free. 15A Smart Plug. 3. But the Hub6 similarly is dual frequency and they worked with that. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Press and hold the reset button located on the side of the device. You would use the 5 second soft reset to reset the device with out losing the settings on. on Dismiss Join GitHub today. For example, you may use it to control you Christmas tree lights outside. With the Smart Switches and Plugs you can do two types of reset. You need to unplug them and wait for ten seconds. ‎28-10-2020 I’ve disabled 5ghz no luck, split the SSIDs still no luck, sent one set back and replaced with another but having the same problems. I thought this might be the path out but was nervous because of not being a techie. Can not connect Teckin Smart plug on ‎15-12-2019 19:05 Seen afew questions posted on this and tried all the recommendations to get these smart plugs connected to my WiFi. Like the smart plugs I looked at in the last video, these SB50 smart bulbs are also from Teckin. It’s not that they derated the plug, they just built it like NEC says. Turn your household appliances into smart things by simply using our SP22 smart plugs! 2. Installation is even made easier since the Teckin smart plug does not require a hub but uses the common Wi-Fi rooter 20h56, Temporarily disable the 5GHz on the hub and then see if your smart plugs connect then re-enable the 5GHz and see if they remain connected, on By clicking OK, you consent to the use of cookies. Alexa tells me they are not connected. LED Table Lamp. Thanks for the clarification, yes, that’s what I meant. - edited It is UL listed. ‎27-10-2020 A plug-in module is not exactly the same as a controlled outlet, although a … While holding the button, plug into an outlet. on Download our “Smart Life” app in Google Play or iOS App Store; (2). My smart plug stopped responding on Alexa. I had my Smart Life plugs working perfectly until the Google Home App updated. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Thanks Mr Meldrew it certainly did work and so while I was about it I renamed all the connected devices   All done and thanks so much. Camera Click With You. Teckin plug not responding on Amazon Alexa. I have renamed them to plug … I reverted back to the Hub6 and the smart plug in the lounge ( same room as the Hub) did respond, but the other smart plug in an adjacent room (approx 7m away)  would not. This is not the experience we want you to have with us.