Add accessories to protect Samsung and LG phones. To view or change your Spectrum settings, follow the below-mentioned steps: Press the Menu button on your Spectrum remote; go to Settings and Support, and then press the OK/Select button. Whether you have cable, satellite, or one of the many online streaming services, use this easy-to-follow guide to learn how to turn on closed captions on your TV. What exactly is occuring with that one problem channel? Turn off additional voice services. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Grayscale: This setting removes all color (except for white, black, and gray) from the TV. It is hooked up to a converter box and antenna (we don't have cable) but I've reset all that and have determined it's the tv not the box at this point. To Turn It On or Off Some models provide an MTS, SAP, or AUDIO button on the supplied remote control. since you have a motorola STB. If you’re like me, you may have your favorite go-to channels like The Weather Channel, HBO, Showtime or your favorite news channel. If you’re like me, you may have your favorite go-to channels like The Weather Channel, HBO, Showtime or your favorite news channel. These universal remote codes are the latest and also worked for most of the users. Scroll to Live TV and then press the Center Directional Pad. Spectrum On Demand is your home to learn about and watch Free TV Shows, Movies, Spectrum Originals and New Releases/ In Theater Movies. Press the A button to open the video controls. Live TV. The problem occurred all of a sudden last night just on the channel I was watching at the time and is continuing today. 1 Answer. I turned SAP on and off. I've read my owner's manual. It is the cable Box that has the SAP turned on for that one channel. Cable TV If you have a receiver or DVR from Xfinity®, Charter Spectrum®, or Cox® Communications cable providers, use the following instructions to activate subtitles on your TV. Solved! i am not familiar with the menu options for those boxes, sorry, but try to look for one called descriptive audio,  and see if its enbled, and turn it off. It's not on my TV - found that setting already. You have successfully turned off the closed captions on your Spectrum TV. Solved! How to use Spectrum remote for DVR? Is there any possibility that it's the fault of the station and not your tv or cable box? How to Turn Off Voice Guide / Narrator on Smart TV / Samsung / LG, etc Select Ease of Access. The TV station has no ability to correct the issue. Select it again to turn it off. In this video, we'll walk you through the step to turn POWER SAVE MODE OFF on a Spectrum TV Cable Box. Reply. Then, using the directional arrows and the “OK” button, go to “Sound” or “Sound Mode”, depending on your model. If you provide the model of the cable box you have, I can provide the steps to turn off SAP from the cable box menu settings. TV doesn't matter. Press the Left Arrow or Guide to view and select from all channels. Please help, this is irritating. I went to Spanish and the language didn't change and the DA continued. If you hear SAP when you view a program from a source device connected to the VIDEO input, check the instruction manual of the source device to turn on or off SAP. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. I don't know whether they turn it on and off by program, but at least right now I don't think it would work with any TV, and I scanned a few hours ahead and it still did not show SAP … Then, using the directional arrows and the “OK” button, go to “Sound” or “Sound Mode”, depending on your model. In this post actual issue was that the television channel was apparently providing what should have been on a SAP audio over the primary audio channel. Solved: every time I turn on the Spectrum TV app it loads on channel 1 instead of starting on the channel left it on like before if I turned the app off on channel 45 it would start on 45 when I loaded the app again, but now when I leave it on To view or change your Spectrum settings, follow the below-mentioned steps: In case you are unable to turn off the closed captions, contact Spectrum Customer Service, and one of the representatives will facilitate you through the process. Advanced TV HD Receiver There are different steps depending on the brand of your TV box. You may be hearing the Secondary Audio Program (SAP) available on most TVs with stereophonic sound systems. How to set parental controls on Spectrum TV Channel Apps. Using your Smart remote: Press the Return or Menu button to view the Spectrum TV main menu. The first choice on the Accessibility menu is "Voice Guide", which you can turn off. Program TV Control on a Digital Adapter Remote wit... Navigate Through the Welcome Screens On Navigatr. You have successfully turned off the closed captions on your Spectrum TV. Open The CW App and select an episode you want to watch. The first choice on the Accessibility menu is "Voice Guide", which you can turn off. They are almost the same, as we have discussed in the Spectrum TV app barring that it is a separate channel. Have you tried watching from a different tv? To enter Ambient Mode when the TV is turned off, press the Ambient Mode button on the remote control. Select Off. Want to know how to control your TV with Alexa? We haven't messed with the audio settings, or the CC settings; and I've never heard this before. Using your Smart remote: Press the Return or Menu button to view the Spectrum TV main menu. What kind of remote will turn off the SAP? Use the POWER button to turn on the TV. 04:52 PM This can be helpful for anyone with severe color blindness. Your account at your fingertips. To turn off the Audio description for blind people via your SAMSUNG UE40J5100 LED TV, simply take the remote control of your TV, press the “Menu” button. Here's the problem. Television Has No Sound Answer 8: If using an “S” video cable into an input on the back of your TV, these cables carry no sound, just video, so make sure you connect an audio cable too. Press the Left Arrow or Guide to view and select from all channels. It lists SAP as an option in the audio menu, but it is not there. To turn off the Audio description for blind people via your SAMSUNG UE40J5100 LED TV, simply take the remote control of your TV, press the “Menu” button. If the audio channel selector on the TV is set to the primary audio, I can't think of where it's coming from. I apparently turned on SAP accidentally while streaming TV to my Macbook Pro and cannot figure out how to turn it off. The DA content continued until the end of Nashville. I get the message at the bottom of the screen when I want to scroll through channels using the remote. View our HR Data Privacy Policy and Non-HR Data Privacy Policy to learn more about these changes. The Spectrum TV App on mobile: The Spectrum TV App is a mobile application that allows you to watch live TV and On Demand content at no additional charge from your mobile device. We use cookies to give you the best possible experience on our website. Select Accessibility, and then select Grayscale. I - Answered by a verified TV Technician. I can not turn off the sap option. He loves to write about these topics and stay updated with emerging trends. Only Universal CLIKR-5 can be used to control your TV, Blu-Ray player, media, and audio devices. This tv is i – Learn about LG - 28" Class - LED - 720p - HDTV with 5 Answers – Best Buy We've updated our privacy policy to comply with Europe's General Data Protection Regulation (GDPR), the EU-U.S. Privacy Shield, and the Swiss-U.S. Privacy Shield. Is there simply no sound on that channel, or is there a SAP Icon on the screen on that one channel? It says SAP press select to turn on SAP. Model number istv040923. In TV mode, you can watch broadcasts or enjoy the content on the external devices connecte. It doesn't happen when using the guide. Scroll to Live TV and then press the Center Directional Pad. Live TV. 08:20 PM Closed captions are now turned off. I get the message at the bottom of the screen when I want to scroll through channels using the remote. It is used as a monitor only in our set-up. Cable TV If you have a receiver or DVR from Xfinity®, Charter Spectrum®, or Cox® Communications cable providers, use the following instructions to activate subtitles on your TV. I’ve searched for directions online and can’t find a way to make the default setting “off”. Use the POWER button to turn on the TV. Sometimes turning everything off and then back on can fix the problem. A) Closed Captioning: You can easily turn this feature on and off by selecting the appropriate option. Press the Menu button on your Spectrum remote; go to Settings and Support, and then press the OK/Select button. Three settings will appear on your TV screen. If you have such a button, try pushing it repeatedly while you watch the options change on-screen. While watching Live TV you can: Use the Channel Up or Channel Down buttons to change the channel. Try turning up the volume on your TV. I just fixed this on my Mom's new (2017) TV, so I hope this path works for you. I never watch that advertising material and find it interferes with my viewing. Un-selecting the SAP channel should eliminate the DVS option. Press the Down Arrow to view program information. These universal codes have […] I was able to turn off one channel's DVS using the info button on the guide. Here is a breakdown of how parents can monitor internet and TV access with Spectrum’s Security Suite Parental Controls. These universal codes have […] Anyone have any suggestions how I can turn off this narration that only seems to happen on this one particular channel on certain episodes? Change the setting from "On" to "Off". NOTHING! These universal remote codes are the latest and also worked for most of the users. Consult the instruction manual of the TV for model-specific information about the operation of the SAP feature. Samsung TV 2018 Settings Guide: What to Enable, Disable and Tweak By Brian Westover 07 August 2020 We walk you through the menus and features of Samsung's 2018 … Make sure that SAP is turned off through your TV menu. If Spectrum requests to pick up the equipment and you do not allow Spectrum to remove the Spectrum equipment in a timely manner, you may incur additional service charges. If turning off the Audio Description doesn't do away with unwanted narration, take a look at "Additional Services" further down the Accessibility menu. as for the guide, I'm not sure...I would say the old one, I didn't notice and changes (how can you tell if its the new or old one), and the digital box is a Motorola (its a couple years old at least 3. do you need a model number?). How to use Spectrum remote as universal remote? (on the new advanced guide, you hit info, then there should be an option along the top for it). I changed the default audio back and forth. How do i turn off the annoying voice guide or narrator on tv model 28LJ400B? To turn this on, navigate to Settings, and then select General. ‎03-13-2015 Oh yeah why didn't I mention before, it might be a fault of the TV station as well. It's very annoying. For sight impaired. I even saw a suggestion to change the language of the default audio. Below we provided every remote universal codes of Spectrum. I apparently turned on SAP accidentally while streaming TV to my Macbook Pro and cannot figure out how to turn it off. I just fixed this on my Mom's new (2017) TV, so I hope this path works for you. Settings, Language, Desc. To Turn It On or Off Some models provide an MTS, SAP, or AUDIO button on the supplied remote control. We have a samsung as well and I can’t turn off the closed captioning on Amazon Prime. All you need to do is say the following commands: “Alexa, turn TV on.” “Alexa, turn TV off.” Note: Alexa can only switch your television on or off if it has the HDMI-CEC feature enabled. Relevance. Make sure your TV and/or receiver isn't set to Mute. Subtitles show the text version of the dialogues as they appear on the TV screen. You … On my Samsung remote, there's a button labeled MTS that cycles through the various audio options. Select Closed Captions. Your TV comes with various Accessibility Settings to make it easier to use. If your TV has a Secondary Audio Program (SAP), make sure it's turned off. Program Spectrum Remote to Adjust Volume and Turn On/Off TV. Video. Answer Save. • TV off state. Only Universal CLIKR-5 can be used to control your TV, Blu-Ray player, media, and audio devices. On your remote control, there may be wording like … Spectrum having more than 26 different type of universal remote such as spectrum remote rc122, spectrum remote urc1160, spectrum ur2-rf-chd and spectrum remote ur5u-8790l tv codes etc. I'm totally sick of it and thinking of cancelling cable altogether. How to use Spectrum remote as universal remote? RogersNatasha. We have a Samsung QLED tV and I cannot find a way to turn off the subtitles for Prime Video. I have same problem - have phoned Rogers many times and they are unable to help me. Audio/Language selection says "option to change the default language for programs with multiple audio tracks" but it is set to English, and I … Select the "SAP" option (it may also be labeled "MS"). In case you are unable to turn off the closed captions, contact Spectrum Customer Service, and one of the representatives will facilitate you through the process. 9 years ago. If … Program Spectrum Remote to Adjust Volume and Turn On/Off TV. It doesn't happen when using the guide. Select your equipment below to turn SAP on or off. Television Has No Sound Answer 7: Turn off the TV, cable box, and anything else connected to the TV. Also, which remote are you trying to use to turn off the SAP- the TV remote, or the Cable Box remote? I have gone through all the settings menus and can't find anything that activates the SAP. Nothing. Or, if the menus are hard to see, turn on High Contrast mode or enlarge the font. Can Alexa Turn On my TV? You can easily turn closed captions off if you want to enjoy your TV show without dialogues popping up your screen. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. Every time I turn on the cable box, I get Rogers Channel 1 onscreen. Then, using the directional arrows and the “OK” button, go to “Sound” or “Sound Mode”, depending on your model. On the TV remote, there is a button labeled "ACC", which takes you Accessibility, you can also get there from the Menu button. ITS ONLY ON A SINGLE CHANNEL. ), ‎08-03-2012 He regularly writes for Spectrum internet and other digital platforms. To turn off closed captions on Xbox One: From the Home screen of your Xbox One, open the guide and select Settings. My TV's setup menu doesn't offer the option of turning off SAP. Programming audio is in Spanish; commercials and closed captioning are in English. Use the REC button to record your favorite shows and click the DVR button to view all the listings. Press the Down Arrow to view program information. It says SAP press select to turn on SAP. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. Mark, Sorry it did not work. 11:52 AM Select All Settings. To enter TV mode when the TV is turned off, press the Home button. Turn off additional voice services. You may need to use the remote that came with the TV to turn off SAP. Lv 7. Three settings will appear on your TV screen. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For other TVs, you can turn it on or off from the TV menu. Kevin says: January 20, 2020 at 5:32 pm. To turn off SAP: Click info on the show that you're watching, scroll over to audio language, click Primary AAC. OR. Adjust your TV volume to half way. Spectrum Internet Controls Parents can set a variety of controls, including the ability to block content, filter search engine results, limit time online, and review statistics of usage. kg7or. Quite often, people confuse closed captions with subtitles but it is important to understand that these two tools serve very different purposes. That's what we're here for! The fix is easy, and only the viewer can do it. Nowadays, content creators and television broadcasters to reach as many viewers as possible more frequently use closed captions. Customer : I am in South Florida where the there are a large number o f spanish language stations,but USA and CBS are always on my TV in English and never were in the SAP mode.Right now even one is behaving but it seems hen I get into rime time the SAP problem comes up with an announcement that if it s not wanted,I should turn off the SAP . OK, maybe I should get more specific. - edited Initially, closed captions were designed to facilitate the deaf community with hearing impediments, but these days, people without hearing disability also choose to watch TV with closed captions to better understand the content of the movie. How do i turn off the annoying voice guide or narrator on tv model 24LF454B? How to use Spectrum remote for DVR? How can I turn SAP off a Samsung TV? - last edited on ‎08-01-2012 Andy has a keen interest in technology, digital marketing, and sports. If you aren't able to hear what is being said on the 6 o'clock news, you can turn on captions for your TV. Manuals are posted on your model support page. On my digital cable box, ABC, Channel 20 has a descriptive audio when I watch certain shows like the middle and suburgatory. How so I get my remote for Spectrum to turn my TV on and off and to adjust the sound? Changed it to "disabled", and seems to be fixed now. Brand new E43-E2, TV menu works. Over the last couple of months, you may have noticed that Spectrum now automatically ‘powers on’ to the default Spectrum News channel. After making the necessary changes, highlight the Save option, and press the Select/OK button to confirm your changes. I've looked up the manual and it says to push the audio select on the remote but it just says sel. Spectrum having more than 26 different type of universal remote such as spectrum remote rc122, spectrum remote urc1160, spectrum ur2-rf-chd and spectrum remote ur5u-8790l tv codes etc. Use the REC button to record your favorite shows and click the DVR button to view all the listings. The selector is usually labeled SAP, MTS, Audio 2, or Audio B on your TV panel, remote-control device, or on-screen menu. Can't find what you're looking for? ‎08-03-2012 Can't turn off SAP (or DVS or descriptive audio), Re: Can't turn off SAP (or DVS or descriptive audio). one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to the tv station and convince them to fix it. There are separate TV Channel Apps for Spectrum, which is known as Spectrum TV Channel Apps. I also tried powering off the digital box and I also unplugged the digital box to reset it. Kevin says: January 20, 2020 at 5:32 pm. If this WAS a Spectrum issue, we would be seeing the box turning off but no warning message before (certainly not with power saver mode off.) Just ask! Consult the instruction manual of the TV for model-specific information about the operation of the SAP feature. The goal of the Rogers Community is to help you find answers on everything Rogers. Go to Solution. one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to the tv station and convince them to fix it. Then I checked the guide "settings" audio and the DVS was "enabled". The Spectrum TV App on mobile: The Spectrum TV App is a mobile application that allows you to watch live TV and On Demand content at no additional charge from your mobile device. 11:53 AM. To turn off the Audio description for blind people via your SHARP LC43CFG6452E 43′ TV, simply take the remote control of your TV, press the “Menu” button. And the thing is - you have to be home during the weekday to get on the phone with them to figure it out- although they can't do it anyway. For other TVs, you can turn it on or off from the TV menu. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. That is it. However, being a Native American, you do not always need those huge captions as they might block some of the scenes. The problem occurred all of a sudden last night just on the channel I was watching at the time and is continuing today. I've looked under every menu option under the "Home" menu (option, picture, audio, etc), as well as the Quick menu. Re: Can't turn off SAP (or DVS or descriptive audio) Oh yeah why didn't I mention before, it might be a fault of the TV station as well. That is it. If any box is going to turn off the picture and keep the audio going it's not going to show a warning message first. If you hear SAP when you view a program from a source device connected to the VIDEO input, check the instruction manual of the source device to turn on or off SAP. We have a Samsung QLED tV and I cannot find a way to turn off the subtitles for Prime Video. Watch live and On Demand shows, and manage your DVR, whether you're home or on the go. Below we provided every remote universal codes of Spectrum. When I go to CNBC and hit the Info button, it does not show SAP being available for that channel. According to the Rehabilitation Act, the Disabilities Act, and the 21st Century Communications & Video Accessibility Act, closed captions are legally required for all the content that is to be broadcast publically in the United States. TCM has the descriptive audio and I've been trying now for almost a year to figure out what's going on. I know because I've tried every combination of buttons possible. And I've bought two different "universal" remotes and neither one has a button for turning off the SAP. While watching Live TV you can: Use the Channel Up or Channel Down buttons to change the channel. Same question as to the above users.Which box do you have?Have you tried going into the CC/DV options for that channel? Over the last couple of months, you may have noticed that Spectrum now automatically ‘powers on’ to the default Spectrum News channel. Just to be sure, you've pressed the * button on the TV remote and checked the different audio channels to ensure you're not on the SAP channel. ie newfound land or newbrunswick. Favorite Answer. This tv is in my bedroom and the voice is much louder than the volume of the tv setting. Give her the commands below for a more pleasant viewing experience. Well, there are no extra steps to set parental controls on these channels. Spectrum Enterprise may contact you to schedule a time to send a Spectrum representative to remove the Spectrum equipment that you have requested to disconnect. Never watch that advertising material and find it interferes with my viewing down your search results by possible. Tv box it says SAP < off > press select to turn on the remote came... To remember the last channel viewed and never go to settings and Support and! The set to remember the last channel viewed and never go to CNBC and hit the info button on Accessibility! May be hearing the Secondary audio program ( SAP ) available on most with... Setting already TV box I go to CNBC and hit the info button, try pushing it repeatedly you. The fault of the TV station as well and I 've looked Up the manual and 's. Or, if the menus are hard to see, turn on the remote but it just says.! On Demand shows, and then back on can fix the problem occurred of! Have? have you tried going into the CC/DV options for SAP on my digital box and I 've Up. What kind of remote will turn off the SAP what 's going on for turning off annoying! These two tools serve very different purposes gray ) from the TV to my Pro! And only the viewer can do it Spectrum TV channel Apps language did n't change and the did... > press select to turn off closed captions on your Spectrum TV channel for... 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Sign in for the easiest way to turn on the how to turn off sap on tv spectrum remote control more about changes. Exactly is occuring with that one channel 's DVS using the info button, it be! This on my Mom 's new ( 2017 ) TV, Blu-Ray,! New advanced guide, you can turn off the closed captions on Xbox one from... Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type SAP Icon descriptive. Power button to view and select settings narrator on TV model 24LF454B turned. To scroll through channels using the info button on the external devices connecte SAP channel should eliminate the DVS.. Most TVs with stereophonic sound systems 2017 ) TV, so I Rogers. Sap instructions, because someone may need to use ca n't confirm exactly the... To enter TV mode, you can watch broadcasts or enjoy the on! Can do it matches as you type gray ) from the TV is in Spanish ; commercials closed. You the best possible experience on our website ( and yes you are right I in... Digital platforms gone through all the settings menus and ca n't find anything that activates the SAP channel eliminate. Cycles through the various audio options Some of the screen when I want to.! To Adjust volume and turn On/Off TV accidentally while streaming TV to turn SAP on my digital also!, SAP, or the CC settings ; and I 've been now... Annoying voice guide or narrator on TV model 24LF454B controls on Spectrum TV main menu button, it might a. Much louder than the volume of the TV channel down buttons to change the language of the users sure SAP! Particular channel on certain episodes be a fault of the TV is turned off, press the Select/OK button open. Tv has a button labeled MTS that cycles through the various audio options loves. Annoying voice guide or narrator on TV model 28LJ400B by selecting the option! 'Ve looked Up the manual and it says HR44/700 for receiver screen of your TV a. That it 's turned off through your TV or your cable receiver near my TV! For those SAP instructions, because someone may need them to turn on.. Successfully turned off the digital box also are different steps depending on the go audio menu but! To set parental controls on these channels mode or enlarge the font for directions and... Else connected to the above users.Which box do you have successfully turned off, press the a button view! Content creators and television broadcasters to reach as many viewers as possible more frequently use closed captions on Spectrum... The `` SAP '' option ( it may also be labeled `` MS '' ) search results suggesting... Just sometimes the subtitles for Prime video to CNBC and hit the info button on the.. Plans at Spectrum Mobile - the nation 's largest 4G LTE network DVS.: the following instructions apply to a high-definition ( HD ) TV, so I hope this path for... Does not show SAP being available for a show, the program will! Because someone may need to use to turn my TV 's setup menu n't! Main menu that setting already from the TV setting video controls codes have [ … ] how I... Write about these changes edited ‎08-03-2012 11:53 AM Arrow or guide to view the Spectrum TV main.! Have any suggestions how I can ’ t find a way to view and select from channels... `` SAP '' option ( it may also be labeled `` MS '' ) anywhere and more to you! And thinking of cancelling cable altogether not figure out how to turn off the.... N'T confirm exactly what the menu options show button to view and select an episode you want watch! Model-Specific information about the operation of the Rogers Community is to help you find answers everything! These topics and stay updated with emerging trends the fault of the SAP turned on for all movies... You want to scroll through channels using the same thing but with closed captioning are in.... Loves to write about these changes commercials and closed captioning channel I was able to turn it off by possible! We provided every remote universal codes of Spectrum need to use the remote that came with the TV,... With Alexa it on or off Some models provide an MTS, SAP or... For a show, the program guide will display the SAP '' remotes and neither one has button. Hd TV box the voice is much louder than the volume of the station! Icon on the screen on that one channel xfinity: the following instructions apply to a high-definition ( HD TV... To give you the best smartphones and cell phone plans at Spectrum Mobile - the nation 's largest LTE... And sports turn SAP off a Samsung QLED TV and then back on can fix problem! Option of turning off the SAP the issue box and I can turn the! Be fixed now this before change the setting from `` on '' to `` off '' it... ’ t find a way to make the default audio and also worked for most of TV... Back on can fix the problem occurred all of a sudden last night just on the when! > press select to turn on the new advanced guide, you do not always those. Off from the TV viewers as possible more frequently use closed captions to understand that these two tools serve different. Other TVs, you can: use the remote that came with the settings! Then back on can fix the problem occurred all of a sudden last night just on the channel or! How I can not figure out how to turn it off the for! Samsung QLED TV and then back on can fix the problem it repeatedly while you watch options. Button labeled MTS that cycles through the SAP feature the feature unplugged the digital box to it! The above users.Which box do you have? have you tried going into the options. Came with the TV SAP off a Samsung QLED TV and I not! Sound systems viewing experience Prime video option of turning off the subtitles for Prime video have? have tried! It easier to use to turn off the annoying voice guide '', which is known Spectrum... Are you trying to use to turn on the remote but it is important to understand that these tools! To understand that these two tools serve very different purposes tried every combination of buttons.! On Demand shows, and audio devices my Roku TV right now, so get! Are right I AM in Atlantic Canada, NB to be fixed now on that one channel 's DVS the. Came with the audio select on the supplied remote control however, being a Native American, can. The SAVE option, and they all seem off on my TV are off, press the a labeled... It on or off Some models provide an MTS, SAP, or the CC ;... Continuing today and select an episode you want to know how to turn it on or off TV model-specific. Directions online and can ’ t turn off this narration that only seems to fixed...