Is it running: Yes Thunderbird is running when I click the link. Someone suggested this was a security measure. A mailto link will open the visitor's default email program on their device and compose a new email to a specific email address. But from my first test it appears as if there is a bug in Reader 11.0.7. I've isolated this to problem to IE 8. However, Android displays an error: "Web page not available net::ERR_UNKNOWN_URL_SCHEME". I realized that it wasn't an InDesign problem at all. Next pull the scrolling bar downward until you find the âmailtoâ option. So, when I click on the icon (which contains Email from gallery), I wish to. So I added my gmail account as a test and marked it as default. Just the other day, one of our customers reported that the mailto link in their email campaign wasnât working. If you're not using a rich text module or a CTA, you can create a mailto link manually instead. Finally you can exit the webpage. Why does a mailto: link behave the way it does? In fat, in the gallery, there is a link to email of each people. Thank you for contacting us. I then tested this on my ipad with a different reader - email launches without issue. Finally, is that PDF on your local disk, or online? But no matter how hard you try, many of your visitors still wonât take advantage of it. Mailto with subject not working. I'm using 11.0.6. So, even if we fix the issue on my Reader, I have no guarantee it will behave correctly for others, right? This is a good starting point especially if you donât recall ever having your email links open in Gmail. If the problems are considerably small, a restart will be able to resolve them. What to Do When Outlook PST/OST File is Slow or Unresponsive, What to Do When Outlook Inbox Repair Tool(scanpst.exe) Fails to Repair PST Files, What to Do When Outlook Inbox Repair Tool (scanpst.exe) Cannot Recover Wanted Items, How to Solve “Not a valid bookmark” Problem in MS Access, How to Solve “Cannot Expand the Folder” Error in Outlook PST File, How to Solve “An error has occurred which caused the scan to be stopped” in scanpst.exe. Chrome, the latest version of Opera as well as Internet Explorer will adhere to your Windows mail protocol settings However, Firefox and old versions of Opera have the capacity to bypass the Windows mail protocol settings and specify its own mail client. These are links that, when clicked, they open a new email compose/reply window rather than a ⦠mailto,squarespace. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. When I click this link in Reader V11 it does not launch an email. Turns out that is pretty darn easy to do. First off try changing type of "link to" to email rather than URL as in original screenshot - This is what Derek was suggesting I believe. He helped himself by copying the email address and pasting it into the email program manually. It's not until I run Outlook again that the email is sent from the outbox. This will bring up the insert link popup where you need to add your mailto link. A "mailto:" link does not work when a Word document is converted to a SharePoint Publishing webpage in SharePoint Server 2010. On a computer that does not encounter this problem, select Start > Run. No applications can be immune to issues. The same is true for Outlook app. Hi, I have created a PDF with a mailto: link. When the same page is opened using the default Device Browser, the links work fine. I have tested your exact code snippet on Android 4.0.4 and 5.0 device: The "tel:*" link opens the dialer with the number already in. At the same time, I've tried wiping out Chrome (from AppData), and clean installing it, and it still doesn't work. Mailto refer to special types of links, usually supported by web browsers or email clients. Can you please tell your Reader full version?. Then you can locate and click on the menu icon shown as 3 lines in the top right corner of Firefox. Thanks to navigator.registerProtocolHandler() (which we've covered here before) you can wire up Gmail as your default mail client for all mailto: links in Chrome and Firefox. Shirley Zhang is a data recovery expert in DataNumen, Inc., which is the world leader in data recovery technologies, including repair SQL file corruption and outlook repair software products. Many thanks. But no change in behavior within the PDF - it still does nothing. I should also point out that I've removed any subject field text since I have read that this can sometimes cause a failure in mailto: to work. Use a