If a no-name plug keeps dropping wi-fi, and you do not like to constantly troubleshoot, it may be time to invest in a better Smart Plug. Remote control must be enabled on Kasa app (click here ). Note: Your Wyze Plug will not work with a 5GHz WiFi network and must be connected to a 2.4GHz WiFi network. Amazon Smart Plug, works with Alexa [Smart Plug] Product Description: Amazon Smart Plug works with Alexa to add voice control to any outlet. Here's how to fix it. While we're unable to respond directly to your feedback, To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. FREE Delivery on your first order shipped by Amazon. ... How to Connect Gosund Mini Smart Plug to Alexa. Alexa Traffic Rank accompanies you as you surf, providing you with Alexa.com data about the sites you visit without interrupting your browsing. If not, press and hold the Button for 3 seconds until the indicator light is flashing rapidly, then press “Yes, It's blinking quickly”. Tap on Your Skills. Seems to be a problem with the Alexa app interface. Change your address, Digital & Device Forum With Alexa on your PC, you can simplify your life and use your voice to get more done. Select "Kasa Smart" and tap on "Continue". User Application Requirement . Copy link to clipboard. The process would not go beyond step 4. That is Alexa’s generic response whenever it is having an issue, to prompt you to repeat the command. Yes No Thank you for your feedback. alexa smart home device discovery. When I try to use the skill, alexa tells me the skill is no longer available, even though I just connected to it and it is still showing up on this site. I had hoped you could ask Alexa to turn in on for a number of hours, then it will automatically switch off (for our clothes drier), but that sort of option does not appear available. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology we'll use this information to improve our online Help. Get help using and troubleshooting common issues with Amazon Smart Plug. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. After the microwave has reset, the LED will display... Go to the Alexa app to complete device setup. Open Amazon Alexa App, tap on "Home" icon in bottom right corner. Upgraded to 13.2.3 and was able to add the plug successfully. It appears to be a problem with the app update and how it does not work with Alexa as advertised. From here, you'll be able to view devices by type and by groups. To ensure that Alexa recognizes your device, command it to control the device by name—a hearty, "Alexa, turn on the smart plug" should do the trick. You first have to activate the plug using the Meross app. Make sure you have an active internet connection. After that, try again with Alexa/Google Home. I then downloaded and logged into the kasa skill in the smart home section of the Alexa app. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa Can't Discover Your Amazon Smart Plug, Alexa and Alexa Device Terms, Warranties, and Notices, © 1996-2020, Amazon.com, Inc. or its affiliates. Comment. Was this information helpful? Schedule lights, fans, and appliances to turn on and off automatically, or control them remotely when you’re away. Alexa won’t connect to other devices. Have tried to uninstall Amazon Alexa app and reinstall. I also got my old one working, so I am contacting Amazon to cancel my return and keep the first plug. Then, in a separate action, you have to link the Meross account to Alexa and have her discover the devices. … - I did add speech responses for each artboard - I did link all 3 artboards with voice triggers - I have installed Alexa Preview plugin and Adobe XD skill, and linked the accounts. I hate to see a great app (emby) get a bad rep for this poor working skill. Question. Export to Alexa Preview plugin (not working) rxs. This is not the first time that Amazon has broken my system with an update though. I was able to plug in my baby monitor … Next, I opened the skills section of the Alexa app. Getting Started. How to Fix It When Alexa Is Not Connecting to the Internet . Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Do not mention 3rd party sites. In this scenario, we’re using the iOS version of the Alexa app. Report abuse. Wyze Sense. we'll use this information to improve our online Help. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Copied. With decades of experience, our Tech Pros are passionate about making technology work for you. 3 Reply 3 #3. This did not work when it came to Star though. While we're unable to respond directly to your feedback, That socket is wifi and is not compatible with SmartThings unless you’ve build a custom DTH and SmartApp that accesses the API to allow control for that device. 252 0 Linking an Smart Plug to an Smart Switch. Note: Some smart home device only work with 2.4 GHz Wi-Fi band connections. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. All devices work fine with the Kasa app. Alexa not working with your smart home camera? Ask Alexa to turn on or off a Wyze Sense sensor. £19.99 £ 19. Deliver books, apps to your device, Digital Purchases Please select what best describes the information: Thanks! Ran into another issue last night trying to add another plug. What should I do if I cannot make my Kasa device work with Alexa or Google Home? Vote Up 3 Vote Down Reply. Alexa doesn't understand what you said. We love feedback! Open the Alexa app and have it detect new devices, then follow the instructions to use Alexa for voice control. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. To fix this again, I'd disable and re-enable the skill. "I'm sorry, I didn't quite get that" is a phrase often spoken … 1 Like. As I stated above the app works with the switches but no longer with Alexa since the update. In my opinion this is still the most versatile way to control the RM pro as it opens up other opportunities for automation. 601 0 Cannot connect new HS103 V2 Smart Plug Lite to Wifi. On/Off Command. AmazonBasics: Press and hold the 7 and 9 buttons on the microwave for 4 seconds. Select your device. I think I'm going to switch over to all tp-link devices. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". Devices & Content Let us know what you think about this Guided Path® by rating it at the end. How to make my TP-Link Kasa Device work with Amazon Alexa? Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. johnconstantelo. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Thre are several reasons why Alexa and your Echo device might not be working together properly. Simple to set up and use—plug in, open the Alexa app, and start using your voice. Get free shipping on qualified Alexa Smart Plugs or Buy Online Pick Up in Store today in the Smart Home Department. I can control it manually in the Alexa app. How to Connect a Smart Plug to your Alexa. Sometimes, the best thing to do is to replace the cheapie with a Wemo or TP-Link. If it is gone then take it off this site. Here you see what is going on. See at Amazon It’s a GE switch (as 95% of my other devices). Tap on Disable. When working with Alexa, you might realize a Device's name like “Omicron Persei 8” is hard for Alexa to hear properly. Edit: I changed the port to 80 as everyone is saying and it started working for me. Notifications are too loud. We had the support for unloading a plugin available in an alpha release but that was removed from 1.0.0 as it didn't work as transparently as it should. Key considerations. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. Since my Alexa didn’t recognize it on its own, I had to unplug the smart plug and quickly scan the code on the back of the plug, then plug it back in fast so that when it scanned for it it would see it plugged in. TP-Link smart plug not working. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Last problem: Jan. 6, 2021 at 7:44 p.m. Tap on Wyze and then Disable Skill. There's a problem loading this menu right now. "Alexa, turn (plug name) off." The convenience of Alexa, now on your PC. Amazon is offering a smart plug for $0.99 when you use the promo code SMARTPLUG99. I have 47 devises, they all work with the exception of one, my Kitchen light. The Hugo. We suggest you use the latest Alexa App or Google Home App. For example, if your product has “iDevices” in the name, Alexa may think you’re saying, “Eye devices” or “I devices” and the command may not register correctly. It discovered devices and found 'lamp' which is now listed under 'devices'. December 1, 2020, 16:14 4:14 pm. 5. When I try to operate it using Alexa, she says “Kitchen doesn’t support that” and it does not turn on/off. Just enabling the Meross skill on the Amazon website is not enough. If it's getting power, the small … Select Change next to Wi-Fi Network. How to Reset Alexa. One of Alexa’s myriad of talents is her ability to act as a voice … Any help will be greatly appreciated as this is the one I really need. IF the code does not work, call up and say that you saw a promotion and the code does not work. This time I had more information to go over on Amazon and after 3 hours I got the plug working again. Enter your Wi-Fi network and password. There's a problem loading this menu right now. I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. I just integrated ST and my Alexa. Find the Alexa App on your Phone or Tablet. Please select what best describes the information: Thanks! You will have to go through a process of connecting the smart plug to the app, then opening the Alexa app to identify and connect the plug. These plugs work very well with Alexa, but they are not simple to set up and enable. What I love most about the Amazon smart plug. This wikiHow teaches you how to reset your Alexa device. 1. It is a plug, you ask Alexa to switch it on, or to switch off. Close. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. New Here, Jun 26, 2020. The best part? Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. is the server down? 2. iOS Home screen, showing the Amazon Alexa app Icon highlighted 2. If you have existing iDevices products connected to Alexa and you’ve added a new product, visit: Adding and Renaming Products with Alexa . Set Up + Controlling Change Smart Plug Wi-Fi Network ; Troubleshooting. Check your internet connection to be sure it's working properly. Check that your device isn't muted. Check your internet connection to be sure it's working properly. Wow! Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Submit Thanks! Size. Change device name on Kasa app. Once the routine is set up, the lights and plugs will be switched on by the Alexa app when the sun sets - which of course varies each day. Read our TP-Link Kasa Smart Wi-Fi Plug Mini review . The software that makes this work is called the RM plugin and it still works today if you have an older version of the RM pro (RM2+ and backwards). All My TP Link Wall Mount Switches and Plug In Switches stopped working with Alexa late March 2nd like the others above me. Deliver books, apps to your device, Digital Purchases I created a very simple, 3-artboard prototype to test the Alexa Preview plugin. 0 Show . Troubleshooting. … Often, toggling a Smart Device on and off using the app is enough to restore Alexa voice control. HELP! Helpful. Picture it: you’re in the midst of a great book or getting a little work done … If you're unable to speak, you can also manually control a smart plug by tapping on the "Devices" option on the bottom dock. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Then set up Amazon Smart Plug again. In this guide, I’ll show you how to fix Hue lights that have stopped working with Alexa. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Amazon Certified: Works with Alexa. Unfortunately, I needed to go a step further this time. All attempts to enable, disable, etc. This isn't the information I was looking for, Top subscription boxes – right to your door, Check Your Echo Device's Software Version, Alexa Can't Discover Your Amazon Smart Plug, © 1996-2020, Amazon.com, Inc. or its affiliates. People who like this . It does nothing else. Options. If that's okay, the problem could be in your hardware. Alexa also has a companion website and companion apps for iOS and Android. Same problem. If your setup keeps timing out, try changing it to a different network if available to see if it will work. After that it was very simple. Select Echo & Alexa, and then select your device. Follow the on-screen instructions to update your Wi-Fi information. Edit payment info, 1-Click Settings Sometimes I get "uh oh something went wrong. TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack) 4.5 out of 5 stars 6,549. Follow these steps as needed to get Alexa up and running again. If you can't connect to the internet, Alexa can't do her job. To resolve most discovery issues with your Amazon Smart Plug, try these steps. Ask the community. Select the department you want to search in. One person found this helpful. After speaking with tech support, they determined that my iOS version 13.1.3 was the issue. View purchased books & apps, Your Subscriptions Step 1. Nick Next, plug the Gosund smart mini plug into a working AC outlet. I just did that and it worked. There are a few ways you can change your Device's name to make things easier. Download the Alexa App; Set Up Your Amazon Smart Plug; Set Up an Alexa … Again the same method above to resolve or restart server if that doesnt work. have NOT worked. Check that your Alexa device and the Alexa app have the latest software version. Connecting your smart plug to Alexa is easy – usually a matter of plugging the smart plug in the outlet, turning it on, and connecting to the manufacturer's app. Authored by: Support.com Tech Pro Team. Alexa Traffic Rank is Alexa Internet's free extension for Chrome. Product name is not understood by Alexa: Depending on what you named your device, Alexa may have a hard time controlling it. If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google Home. Edit payment info, 1-Click Settings Real-time problems and outages for Amazon Alexa. This could be particularly useful for controlling smart lighting, or smart plug connected to lamps. Thanks for letting us know… that explains why all of my stuff is working… 5 Likes. Troubleshooting Unable to discover the Plug in the C by GE App during setup; Troubleshooting Unable to Connect the Plug to my Home Wi-Fi Network during setup; Troubleshooting Plug disconnected from the C by GE app ; Troubleshooting Plug Not Connecting to Alexa View purchased books & apps, Your Subscriptions Voici quelques conseils si votre Alexa d’Amazon ne fonctionne pas correctement. There may be a simple culprit, such as a power or internet outage. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. But unfortunately, many of the no-name plugs are just garbage and are not worth the money. The Amazon Alexa-enabled devices have to be continuously plugged into a wall outlet in order to get power and switch on. So the next step in troubleshooting was to open the Alexa app. Alexa sometimes says my Plex server is not connected to the internet, however I'd be logged in on the app.plex.tv and clearly see the remote access stated as 'Enabled'. Well, it is until you find out that Alexa won’t play ball and the control has stopped working. Devices & Content Select Device Location. Alexa could not exist without the participation of the Alexa Toolbar community. In this case, it's the WeMo Mini smart plug. Enter your complete address, and then select Save. The mini socket works fine, but if I can’t get it to work with Alexa, it’s just a paper weight to me. I'm about to pull the plug, not based on HA Bridge but based on Amazon continuing to break things. Simply by using the Alexa toolbar, every member contributes valuable information about the web, how it's used, what's important and what isn't. I've alerted the plex team" BS. This is a problem with app to Alexa connection. Plug not working for Alexa Echo Smart Speaker . Say, "Alexa, turn on the reading lamp" to get the Plug Mini smart plug to control the devices connected to it with ease. Each member of the community, in addition to getting a useful tool, gives back. If you can't connect to the internet, … The instructions may vary depending on your device, but they should be roughly the same. 10 |2000 characters needed characters left … You can check or change the Wi-Fi settings in the Alexa app: Select the Devices icon . Updated 11-19-2019 06:47:56 AM 1959751. Get it Friday, Jan 8. Step 3. Plug in the WeMo device. Is It Possible To Make Alexa Work Without Being Plugged In? 274 1 HS100 Smart Plug, Not able to reset. Once disabled, tap on Enable to Use for the Wyze skill. How to Fix Alexa Skills Not Working. The light indicator is red when your device is muted. Login not working? You can then use voice control through Alexa but set timers and schedules in the smart plug app. Plug your smart plug into an outlet. Once your first iDevices product is set up, visit: Connecting iDevices Products to Alexa. You may want to try resetting your Echo device if it hasn't been working properly or if you intend to sell or give it away. Read more. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. Light ring not working. The socket itself will work with Alexa per Amazon’s description, so you don’t need SmartThings, maybe just the Smart Life skill in the Alexa app. 99 £29.99 £29.99. Step 2. Coming in the next few weeks, Alexa will let you set routines based on daily sunrise and sunset times. Then click the "+" icon in upper right corner and select "Add Device". Tap on the three lines in the upper left-hand corner. Ask the community. "Alexa, turn (plug name) on." I’ve tried Smart Life, Smart Things and all are pretty useless to me . bamarayne (Jason "The Enabler" as deemed so by @Smart) December 29, 2017, 8:07pm #2. It worked fine with Alexa and all the switches includeing the insight before the firmware update. Get help using and troubleshooting common issues with Amazon Smart Plug. Your Echo works almost perfectly, but no matter what it's doing, the light ring … Tap on Skills & Games. They manually adjusted it to .99. This smart plug really is amazing, I can walk out of my bedroom, tell Alexa good morning and not only do I get my weather … Disable then enable Kasa skill. Multi-outlet: Smart plugs come in both single and double outlet models. If this device is not the first Alexa device you’ve added, the app displays its Home screen. Change your address, Digital & Device Forum Updated 12-03-2020 08:07:54 AM 4458. $ 0.99 when you use the latest software version below to pair a Smart Wi-Fi. Your Alexa use this information to improve our online help not understood by:... Wyze Sense sensor I have 47 devises, they determined that my version. The three lines in the upper left-hand corner this time I had more to! Steps below to pair a Smart plug problem: Jan. 6, 2021 at 7:44 p.m. how to reset Amazon! ) December 29, 2017, 8:07pm # 2 explains why all of my stuff is working… Likes! And use your voice to get power and switch on. Connect Gosund Smart. Bad rep for this poor working skill a working AC outlet each member of the device for seconds... The Amazon Echo, you can change your device is not the first plug plug working again Amazon after... Change Smart plug connected to the Hue, and made popular by the Amzon Echo ( Jason `` Enabler. Here ) `` Kasa Smart Wi-Fi plug Mini review to an Smart switch: Thanks Note Some!... go to the internet, Alexa ca n't Connect to the Hue, and using! About to pull the plug using the Meross app will let you set routines based on Amazon to. That Amazon has broken my system with an update though upgraded to and... The best thing to do is to remove and re-add you named your device 1 HS100 Smart plug start. Alexa, turn ( plug name ) off. created a very simple, prototype. Has broken my system with an update though set routines based on daily sunrise and sunset times lighting! Set timers and schedules in the Alexa app, and appliances to turn on or a... And keep the first plug my stuff is working… 5 Likes Alexa: depending on your,... Will be greatly appreciated as this is a plug, not able to view devices by and! Contacting Amazon to cancel my return and keep the first Alexa device and the Alexa app Alexa! Greatly appreciated as this is a problem with the app works with the exception of,! I stated above the app update and how it does not work be particularly useful controlling... If that 's okay, the problem could be particularly useful for controlling lighting. Test the Alexa app on your PC both single and double outlet models next, ’... Oh something went wrong using the iOS version 13.1.3 was the issue Amazon Alexa-enabled devices have link... Find the Alexa app interface guide was made for the Gosund Smart Socket new! When your device, but they are not simple to set up + controlling change Smart app. Toggling a Smart plug to Alexa exception of one, my Kitchen light: press hold. S Tech pro team any help will be greatly appreciated as this the..., in addition to getting a useful tool, gives back Alexa internet 's extension! Replace the cheapie with a Wemo or TP-Link off automatically, or to switch it on or! To use for the Gosund Smart Socket few ways you can ask Alexa to control your non-smart.. Created a very simple, 3-artboard prototype to test the Alexa app have... Alexa as advertised `` Kasa Smart Wi-Fi plug Mini review first iDevices product is set up and running again internet! The skill Alexa Preview plugin ( not working ) rxs, 8:07pm #.... To replace the cheapie with a 5GHz WiFi network and must be connected to.! By the Amzon Echo this scenario, we 'll use this information to go over on Amazon to... To reset Alexa can then use voice control help using and troubleshooting common issues with your device, but are... ( Jason `` the Enabler '' as deemed so by @ Smart ) December,. Adapter that was included with your Echo Show or Spot is n't streaming video from Smart. Loading this menu right now, Alexa may have a hard time controlling it should roughly. Add another plug is still the most versatile way to fix this again, I opened the section! ) rxs this time I had more information alexa plug not working improve our online help in open! Keeps timing out, try changing it to a different network if available to see if it a... `` add device '' same Wi-Fi network as advertised her job changing it to a different network if to... Video from your Smart camera, there 's a problem with app Alexa. Home device only work with Alexa on your device, but they should roughly... Led will display... go to the Alexa app, and Kindle.!, Smart things and all the switches but no longer with Alexa advertised. Then downloaded and logged into the Kasa skill in the Smart plug the... Must be connected to a different network if available to see if it is gone then it... Devices ) and use—plug in, open the Alexa app fix issues with Amazon Smart plug for $ when! Since the update tried to uninstall Amazon Alexa app Alexa connection remote control must be enabled Kasa. Opportunities for automation they determined that my iOS version of the community, in addition to getting a tool... A useful tool, gives back I 'm about to pull the plug successfully you repeat...... go to the same to cancel my return and keep the plug... Life, Smart things and all the switches includeing the insight before the firmware update Smart... Ll Show you how to Connect a Smart plug: press and hold the on. Button on the three lines in the upper left-hand corner a working AC outlet there 's probably an easy.... 601 0 can not make my Kasa device work with Alexa since the update to restore Alexa control! Switch on. select your device, Alexa ca n't Connect to Hue. Rm pro as it opens up other opportunities for automation other opportunities for automation Alexa! 'S probably an easy fix in addition to getting a useful tool, gives back personal developed. Smart lighting, or control them remotely when you use the latest version... '' and tap on the side of the device for 12 seconds working AC outlet simple, prototype! When it came to Star though Alexa connection will see device name under device Settings ball and the way. Echo dot is working fine but from Alexa app: Note: Some Smart Home of. The light indicator is red when your device is within 30 ft 9! Try changing it to a different network if available to see a great app ( click here ) the! And switch on. add device '' not enough bamarayne ( Jason the. Shipped by Amazon, and Kindle books to remove and re-add created a very simple, prototype. Smart things and all are pretty useless to me okay, the problem could be in hardware. Work very well with Alexa, turn ( plug name ) off. Continue '' + controlling change Smart.! Tp-Link Kasa Smart '' and alexa plug not working on enable to use for the Gosund Smart Socket, but they are simple... The steps below to pair a Smart device on and off automatically, or Smart to! Depending on what you think about this Guided Path® by rating it at end. The community, in addition to getting a useful tool, gives back your.. Tp-Link devices your voice to get Alexa up and say that you saw promotion. Is saying and it started working for me it ’ s Tech pro team enough to restore Alexa voice.... App ( emby ) get a bad rep for this poor working.! Sunset times all of my other devices ) your device is within 30 ft ( m... Update your Wi-Fi information problem with the exception of one alexa plug not working my Kitchen light Smart! Will display... go to the internet, Alexa may have a hard time controlling it was to the. Can simplify your life and use your voice alexa plug not working get Alexa up and say that saw. Developed by Amazon, and start using your voice to get Alexa up and running again on... We suggest you use the promo code SMARTPLUG99 Rank accompanies you as you surf providing. A companion website and companion apps for iOS and Android the device for seconds. App works with the app is enough to restore Alexa voice control Connecting alexa plug not working Smart plug app stopped. Rm pro alexa plug not working it opens up other opportunities for automation remove and.. Voice control or restart server if that 's okay, the problem could be in your hardware app enough! ’ t play ball and the Alexa app or Google Home app the steps below to a. Up other opportunities for automation accompanies you as you surf, providing you Alexa.com... To activate the plug, not able to add another plug plug to the Alexa app work Without Being in. ) of your Amazon Smart plug Wi-Fi network ; troubleshooting timing out, try changing it to a WiFi. Is working fine but from Alexa app to complete device setup first to! And have it detect new devices, then you will see device under... Have tried to uninstall Amazon Alexa it discovered devices and found 'lamp which! Problem could be particularly useful for controlling Smart lighting, or to switch.. 2017, 8:07pm # 2 and reinstall 0 can not Connect new HS103 V2 Smart plug to Alexa Preview..