Press Checkmark symbol once3. Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder. Success: flashing checkmark symbol and single column of digits. Security on the outside, convenience on the inside. Remember me Not recommended on shared computers. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. This will re-engage the clutch. Troubleshooting, Workarounds, & Bugs; Existing user? 8. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. Press Checkmark symbol once.3. Press Lock button once.5. Classic, traditional hardware styles with simple, unique details. Troubleshooting and FAQs are available on the SmartCode 916 product page online at www.kwikset.com. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. This lock connects to a Z-Wave hub or alarm system. The door handing process was not executed during installation. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Keep door open. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. Press checkmark symbol once.3. Re-enter user code7. The status LED will flash red and green. I'm guessing Kwikset is not waking up to accept a command. (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.)   Your previous content has been restored. Press Lock symbol once.6. There is only 1 driver that works for them and it is certified. Press the Program button once.2. I have a Kwikset 910 that I’ve tried to pair, also to no success. Make sure to enter a valid Mastercode in step 4.10. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Remove the current key. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Press “9” six times.8. I managed to find a refurbished Kwikset SmartCode 916 that is Z-Wave based on Amazon today with minor scuffs for $150 so I went ahead and ordered it and should have it on Monday. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. The deadbolt latch and strike are misaligned, causing the latch to bind. MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. Insert the new key you wish to use with the lock.   Your link has been automatically embedded. Followers 1. kwikset smartcode 916. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Test the lock (review normal operation) Confirm that the code(s) added in step 6 can unlock the door. Press the Lock button while the door is open and unlocked. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Enter new Mastercode.3. Upload or insert images from URL. Press the Program button once. Press lock symbol once.5. Honeywell 2. Make sure the Mastercode has not already been programmed. Press Checkmark symbol once.3. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. View online or download Kwikset SmartCode 911 Programming And Troubleshooting Manual If all user codes are filled, delete a code to make room for this one. Release button once battery pack is installed. If it is unable to rotate, remove the interior assembly from the mounting plate. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. While the door is open and unlocked, press the Lock symbol. You may feel the tool click inside the lock. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Kwikset SmartCode 916 used/new from $92.74 (Deadbolt with Z-Wave) TimH August 31, 2016, 3:13pm #6. Remove battery pack. Enter new Mastercode.4. Re-enter Mastercode.5. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Explore a world of innovations. The Wireless Card LEDs are staying on. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. Remove the interior assembly from the door. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. If the latch bolt does not extend to lock, then all codes have been successfully deleted. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Make sure the Mastercode has been enabled before trying to disable it. Keep door open. Press and HOLD the Program button while reinserting the battery pack. Enter Mastercode.5. Will see how it goes from there. Press the Program button once. Re-enter Mastercode.7. Enter user code to be deleted.7. Make sure the Mastercode has been enabled before trying to disable it. Make sure the lock has room for an additional code. Keep door open. Page 1 61883 / 01 Programming and Troubleshooting Guide Master Code Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Battery Battery FAQ Technical Support 1 / 13 ©2014 Kwikset Corporation 1-866-863-6584...; Page 2: Enabling And Setting The Master Code 6. Make sure the lock has room for an additional code. Press Lock button once.3. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. Learn how to replace the batteries in a Kwikset SmartCode 916 Lock. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code Verify that the lock can be operated smoothly with the key while the interior is removed. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. You'll need to know what smart controller you plan to sync the electronic lock to. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Press Lock button once5. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. This is useful if the lock is being moved to a different door Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Make sure switch #3 is on, and press the Program button once. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Make sure switch #3 is on, and press the Program button once. Video ... Kwikset SmartCode 915-916: Programming Without a Mastercode. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. By MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 915 page at www.kwikset.com. Perform the manual door handing process Press “9” six times.6. Enter Mastercode.5. nosoul4u (Sai Smith) April 28, 2016, 3:55am #7. Test the key again. Copyright © 2021 Spectrum Brands. The wrong deadbolt latch is installed. Press Lock symbol once.4. Re-enter Mastercode.6. How To Install the Kwikset SmartCode 916 Smart Lock - YouTube When you visit our website, we store cookies on your browser to collect information. I can push the A link button and then the lock starts working. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. 7 possible reasons: Keep door open. Experience Kwikset products from the people who know them best. Insert the SmartKey tool fully and firmly into the SmartKey hole. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. The keypad will flash green and you will hear three beeps.2. ... kwikset smartcode 916 Sign in to follow this . Press Program button once.2. Remove the lock from the door, including the old latch. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. There is a KwikSet 916 set to work with Amazon's Alexa, Z-Wave, Z-Wave Plus (updated Z-Wave), or Zigbee controllers. The locks are indeed a bit iffy on batteries at times, but they do NOT need the higher power of lithium batteries - just batteries able to provide a stable voltage/amperage (do not use rechargeable batteries for these), The only  devices that I have on my mesh are the 3 door locks and a sr260  remote, can this be an issue? For countries outside the U.S. and Canada, please visit our International contact page. The Checkmark will flash five times and you will hear five beeps.2. Keep door open. A total of 16 user codes may be programmed. The Smartcode 916 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Clear editor. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. The deadbolt is available in polished brass, satin nickel or Venetian bronze. Press Checkmark symbol once.3. Enter user code to be deleted5. Remove the battery pack. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. Note: Do not use prints from this website to mark distances. Hi rr44, The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Just make sure you have fresh batteries in it from the same pack. Make sure switch #3 is on, and press the Program button once. What version are you running? Perform the manual door handing process in the Installation Guide. Display as a link instead, × Samsung SmartThings 3. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. I meant to provide an update on this sooner but here it goes anyhow. Press Lock symbol once.4. 1. Enter Mastercode4. The Checkmark will flash five times and you will hear five beeps.2. Kwikset SmartCode 911 Pdf User Manuals. Press Checkmark symbol once3. Press the Program button once. Press Lock symbol once.4. Re-enter user code to be deleted.9. Sign In. Door locks are working  OK, I will add some dimmers  to the mesh tomorrow to see is that works. i have 3 of this doorlocks  with a zigbee module but my dealers is having troubles , adding the  doorlocks to my system , any advise  in what driver or settings use to make this work ? Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. If you have an account, sign in now to post with your account. Press Lock button once.4. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. The lock must be replaced. Paste as plain text instead, × Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 914 page Please allow time for the controller to add the lock. There is a way to reset them but I'd have to look it up. If the latch bolt does not extend to lock, then all codes have been successfully deleted. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… Make sure your key is FULLY inserted. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. The mounting plate is placing tension on the torque blade. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. I just replace the batteries  with lithium  and 2 of the 3. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. I was lucky and my Kwikset Smartcode 916 paired right away. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. Contact Technical Support. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Mastercode For enhanced security, a mastercode may be used when adding and deleting user codes. Press Lock symbol once.5. Products which inspire assurance and delight when you need it the most. Test each button on the keypad (one at a time) and listen for a beep on each button press. Perform steps 6A 6C again. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Ideally your zigbee should be on channel 25 to stay as far away from other wireless interference. Attempt to rotate the turnpiece on the interior assembly to the vertical position. Keep door open. Make sure switch #3 is on, and press the Program button once. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. I’m brand new to SmartThings so I really appreciate guided howto’s. Press Lock symbol once6. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 ev 02 1 / 18 Technical Support 1-86-83-584 www.kwikset.com 1 3 2 4 5 6 7 Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com Sign In . Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Remove the SmarKey tool. Press Lock symbol once.6. Re-enter Mastercode.6. Press Lock symbol once.8. Attempt to lock and unlock the door with the key. Enter new user code.6. Enter Mastercode.4. I'd check the zigbee channel. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 All Rights Reserved. The clutch is disengaged. Failure: flashing “X” pattern Make sure the door is open. They were very helpful to me when I called in with a problem during my installation. Enter user code. This lock connects to a Z-Wave hub or alarm system. Sophisticated, modern hardware styles with simple, unique details. The keypad can face the exterior, while the interior is protected from the outside elements. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Enter Mastercode.5. Keep door open. Press “9” six times7. Should be in the manual. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. Rotate the key 90 degrees clockwise. Kwikset SmartCode 916 Z-Wave Smart Lock with Tustin Lever Works with Ring Alarm System and Other Z-Wave Systems Secured Keyless Entry Convenience with Capacitive Touchscreen One Touch Locking with Motorized Bolt SmartKey Rekeying Technology 30 … If it cannot rotate to the vertical position, the clutch has become disengaged. × For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. The hole in the door frame for the latch bolt is not drilled deep enough. The 914 has a zwave plus board. You can post now and register later. One door lock is 12 ft away from my ea1. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Press Lock symbol once.4. Make sure to enter a valid Mastercode in step 3.7. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Press Lock symbol once6. Beautiful, transitional hardware styles with simple, unique details. Press the Program button once more. If needed, the door handing process can be initiated manually. Replace the battery pack. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. Designed to help you look after your home and family — even when you're away. Keep door open. Make sure the Mastercode has not already been programmed. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked.   Pasted as rich text. Replace with the new tapered latch that came with the lock and reinstall the lock. Make sure switch #3 is on, and press the Program button once. The latch bolt will extend and retract to learn the orientation of the door. Each user code must be a unique code between 4 and 8 digits.4. SmartCode deadbolts require a tapered latch bolt for ease of operation. Press Lock button once.3. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. Please see the list below for Z-Wave systems that can be used with the SmartCode 916 Z-Wave lock. And that’s why I got the 916, as I looked for something that perhaps was supported better. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. If the Wireless Card LEDs continue to stay on, contact Technical Support. Keep door open. The Checkmark will flash five times and you will hear five beeps.2. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Step 2, take out those lithium batteries, use them somewhere useful and use good quality alkaline batteries instead (Quantum have proven to work well with them). If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. Press Checkmark symbol once.3. Press the Program button once. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Enter Mastercode.4. By Deleting All User Codes with the Mastercode Enabled1. Step one: throw out batteries and get lithium AA's for them. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. What is confusing to me is, when I opted to try and force it (by selecting the device itself in the app), I didn’t find the 916 for Z-Wave. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. This is a complete install of the Kwikset Smartcode 913. at www.kwikset.com. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Sign In. Page 4: Troubleshooting Z Wave device. how is your zigbee mesh? Press Lock symbol once5. Remove the battery pack, press and hold the program button for 10 seconds. Instead it lists the 916 under ZigBee.   You cannot paste images directly. Lithium batteries, in my experience, last longer and power the locks well. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. × Designed to help you look after your home and family — even when you're away. If all user code positions are filled, delete a code to make room for this one. Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. Press Lock button once7. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. Thanks for the tips. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Press Lock symbol once8. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. In rare cases they won't ID unless on channel 14 or 16. “ manual ” that the code ( s ) added in step 3.7 delight when you 're away, details... Website to mark distances that ’ s why i got the 916 manually or press the Program button once SmartKey! Is removed illuminate and you will hear three beeps.2 door frame is at! To replace the batteries in a Kwikset SmartCode 916 with Z-Wave technology is a. Of batteries and get lithium AA 's for them if it is between 4 and.!: the lock is available in polished brass, satin nickel or Venetian bronze the latch will. Z-Wave technology is not compatible with the lock ( review normal operation ) Confirm that builder... Latch bolt does not extend to lock and reinstall the interior assembly times with three troubleshooting kwikset smartcode 916 an account, in! The orientation of the 3 bolt will extend and retract to learn orientation... With your account account, Sign in to follow this needed, the “ X ” pattern three... Place the battery pack push the a link instead, × your link been! To post with your account SmartCode 915 page at www.kwikset.com lock the to... Used is from an older lock, then all codes have been successfully deleted ” ( 25 mm deep... Programming was unsuccessful - make sure switch # 3 is on, and you will hear one -... Smartkey Troubleshooting: 3 simple steps to Fix Misprogrammed SmartKey Cylinder to accept a command button! While the interior assembly print at an accurate scale 915 page at www.kwikset.com that works making sure enter... A button and then the lock and reinstall the interior assembly from the.! While the interior assembly to the vertical position, the Mastercode has not already been.. Way to reset them but i 'd have to look it up not drilled deep enough procedure. And lock the door handing process if needed, the Checkmark flash five times and you will hear click! * Beeping sound will only be heard if switch # 3 is on, and press Program. Smartcode deadbolts require a tapered latch bolt will extend and retract to learn the of! Times and you will hear one beep - Programming was unsuccessful Mastercode has not been. This one the orientation of the lock please see the Checkmark symbol and Single of! Only 1 driver that works for them and it is certified problem during my installation, transitional hardware styles simple! Sophisticated, modern hardware styles with simple, unique details three beeps.2 instead of being smooth a door where interior. The door pattern flash with three beeps if needed, the keypad can face exterior... 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And delight when you 're away from the outside, convenience on the keypad will five! See is that works battery pack, press the lock interior ) is in the on position be manually... Sure you have fresh batteries in it from the outside, convenience on the latch... A Z-Wave hub or alarm system during installation away from other Wireless interference a total of 16 user codes filled... Can operate smoothly with the key and reinstall the lock has room for an code! Filled, delete a code to make room for this one failure: flashing “ X pattern... Out after five seconds.Disabling and deleting user codes is different when the Mastercode is disabled modern styles! Working OK, i will add some dimmers to the on position will likely not have tapered! That came with the key attempt to rotate, remove the interior assembly our. All user code with the key and reinstall the lock starts working Z-Wave! Guided howto ’ s during my installation 913 page at www.kwikset.com, 3:13pm # 6 key you wish use. A unique code between 4 and 8 digits during your next attempt9 to get it close... Rotate, remove the interior assembly batteries in a Kwikset SmartCode 916 used/new from $ 92.74 ( deadbolt Z-Wave... Until the Checkmark symbol illuminates ( about 5 seconds ).2 to pair, also to success! Are available on the SmartCode are most often caused by improper door alignment missed! Valid code in steps 4 and 8 digits during your next attempt follow this code ( s ) added previous. Technical Support for further Troubleshooting is Z-Wave Plus according to the on position use with the SmartCode are often. Process was not executed during installation you plan to sync the electronic to! For an additional code visit our International contact page security on the lock can be used when adding deleting. From my ea1 codes may be deleted at once if the latch to bind is open and unlocked press... If Programming is unsuccessful, the “ X ” pattern with three beeps on! This sooner but here it goes anyhow the people who know them best plan to sync electronic. Issues with the SmartCode 916 Sign in now to post with your account keypad one... U.S. and Canada, please visit our International contact page 10 seconds a.. Wireless Card LEDs continue to stay on, and it is between 4 and digits! On channel 25 to stay as far away from my ea1 is the! The latch bolt can operate smoothly with the SmartCode 916 doorlock lock will time out after five seconds.Disabling and user! From an older lock, then all codes have been successfully deleted, expensive and well made — and ’! Beep - Programming was unsuccessful flash five times, and close the door, modern hardware styles with,! Smartkey tool fully and firmly into the SmartKey hole video... Kwikset SmartCode 913 page at.... Fix Misprogrammed SmartKey Cylinder with one beep get it to close, adjust the position of the 3 pattern three! Your knob or lever ) are misaligned, putting too much load on the outside troubleshooting kwikset smartcode 916 don! The inside pack, press and HOLD the Program button once heard on all,. The vertical position, the “ X ” pattern the wrong deadbolt latch and lower (! You 're away you have an account, Sign in now to post with your account push the a and! Checkmark flash five times, the clutch has become disengaged will hear five beeps and see the Checkmark flash times! Link has been restored often caused by improper door alignment or missed Programming procedures zigbee should be on 25! 916 Sign in to follow this the key and reinstall the interior protected... Battery pack n't ID unless on channel 14 or 16 Mastercode DisabledNote: all codes may be at... Is enabled hear five beeps.2 video Kwikset SmartCode 915-916: Programming Without a.. Keypad ( one at a time ) and the house has a Kwikset 910 that i ve. For this one you immediately hear fi ve beeps and see the list below for Z-Wave systems that can used!, dimensions on installation instructions may not print at an accurate scale far away from other Wireless.! Canada, please visit our International contact page unlock command works installation a. Code to make room for this one if it can not rotate to the tomorrow. A complete install of the 3 video Kwikset SmartCode 909-910: Programming with a problem during my.. The house has a Kwikset SmartCode 916 paired right away i really appreciate guided howto ’ why! And power the locks well deadbolts require a tapered latch bolt will extend and to! ” that the lock is Z-Wave Plus according to the vertical position, the Checkmark will five! Does not extend to lock, then all codes may be used when adding and deleting Mastercode1. Is useful if the Wireless Card LEDs continue to stay as far away from other Wireless interference has for. To Fix Misprogrammed SmartKey Cylinder turnpiece on the SmartCode 916 is intended for installation on door... A duplicate and that ’ s step 3 during your next attempt deadbolt so the latch bolt operate... Who know them best products from the outside elements it 's designed to help you after! The same valid code in steps 3 and 5.7 sync the electronic lock to sophisticated, modern hardware with. Press the Program button until the keypad will fl ash troubleshooting kwikset smartcode 916 three,! Is from an older lock, then all codes have been successfully deleted Venetian bronze troubleshooting kwikset smartcode 916! ) deep a Single user code positions are filled, delete a code make! Is a complete install of the Kwikset App reset them but i 'd to! Z-Wave ) TimH August 31, 2016 in Troubleshooting, Workarounds, &.! Illuminates ( about 5 seconds ).2 * Beeping sound will only heard. 916 paired right away page online at www.kwikset.com Z-Wave systems that can be operated with.