lazada delivered but not received

But I lowered my expectation that it will just be delivered the following day instead. She had been away since delivery. Full refund. The Leading Online Shopping Mall in Malaysia. 2021-01-05 01:45:51 opportunist people!!!!! About 5 days later, my neighbor came over with the package. Lazada Philippines was first mentioned on PissedConsumer on May 02, 2012 and since then this brand received 6949 reviews.. Lazada Philippines ranks 68 of 331 in Auctions and Marketplaces category. I always start by sending the message below. I was very upset that still i did not receive the item and worst, i can not track where it is and no feedback coming from their end. Ask for a refund if not delivered within X days. Dec 05, 2018 1.1K views The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Received again notification 12/19/19 @4am that the item was already delivered which is crazy false. While Lazada once oversea seller ship the product, the cancellation option will be disable. Express: own B2C last mile delivery capabilities from pick-up to sort to delivery I reported the problem to Lazada’s customer care that the item delivery is beyond the expected delivery. By size of cabinet alone, I just received … Fault from Lazada Chat. Mar 14, 2018 754 views (I know this because I’ve measured the space where the cabinet will go.) I have received an email saying items will be delivered via LEX today (12 December) yet no items were delivered. True. So long as the tracking number shows the package was delivered (even if buyer never actually received it), then PayPal will not refund the buyer and the seller will automatically win the case (tracking shows proof). Would You Like to Convert It Into Review? Recent recommendations regarding this business are … The reason was mark as wrong address but i was not have any problem while i was order from shopee. So what happens now? So lazada doesnt really have its own physical store for the moment but the company is … Username and password will be sent to you via email. to count towards your company rating, you can also leave a comment for this review. The item’s description clearly says the shelf measurements are 125cm x 31cm x 82cm. Great Comment! Lazada Malaysia - Item not received Jul 11, 2020 @ Pissed Consumer I need my order asap for a project and I hope this gets resolved soon. Also, check with everyone at your address, as another person there may have received or retrieved the item. I get about one claim a month from a customer that a package that shows delivered was not received. Lazada Philippines Pros: Delivery guy was pretty chill. Hello. Melody M of Makati, Philippines. No item was delivered on Sunday. views TS blackrs: Mar 8 2018, 02:22 PM, updated 3y ago. We are processing your message. Thank You for Your Reply! Update (6 May, 3.30pm): Mr Toh received a call from Lazada’s CEO yesterday (5 May) and has received a full refund for his purchase.The listing has also been taken down. Please note, sometimes we cannot find missing mail items. The issue was I have delivered wrong item which was not in my Order List but for the item which I ordered and in my Order List was stated Delivered but no physical item received. Would You Like to Convert It Into Review? You may follow our step-by-step guide in this Help Center article. You may follow our step-by-step guide in this Help Center article. The weird thing is that the progress status from packing to warehouse to distribution facilities and to delivery was updated day by day, but when i called the lorry company they said the item is not with them and most likely at the warehouse. Pero ni isang item wala akong natanggap. And so the customer representative assured me it will be updated and delivered within the day still. The CEO of Lazada, James hang, declared that Lazada was no longer an e-commerce company: were dropping the e- we are now a commerce company, not just e-commerce anymore. Show posts by this member only ... One of my item order via lazada handle by lazada express stated in tracking website that item was delivered but I yet to receive the item yet. Write a private message as Lazada Malaysia verified representative. And I already sold it to my friend and can never get it back. For the longest time that I've been a Lazada customer, this is the first time this has happened to me and I never thought that it will. I have read and agree to the Pissed Consumer. Guys I need some help here regarding lazada seller centre. After that, I asked Lazada Chat to check for this item which I have not ordered because I want to refund it. The order was made under his account. Your order number: For any other inquiries, Click here. Kindly proceed to liaise with the seller in regards to the wrong item received. Regards! We will also send you periodic updates about the search. Jul 21, 2019 @ Pissed Consumer. Or worse, when your package finally arrives, it’s defective. Lazada Express Philippines was first mentioned on PissedConsumer on Mar 23, 2020 and since then this brand received 96 reviews.. Lazada Express Philippines ranks 147 of 1045 in Transportation and Logistics category. login. Hi InvincibleKillerWhale631., we understand your disappointments and we appreciate that you reached out to us. The estimated delivery should be last Aug 19-20. Lazada Malaysia - Email stated the Goods had delivered but an unordered goods was delivered. Lazada Express eLogistics. Go to other online platform. I tried to use live chat but it keeps connecting me to an A.I and it refuses to make me talk to an actual person because it wasn't urgent and that *** me off so bad. Hopefully, Lazada will build a web-based presence soon to address common problems and questions. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Location: Makati, National Capital Region. Username and password will be sent to you via email. After days of anticipating the delivery of your latest purchase, you suddenly get a text message from the seller saying your Lazada order is canceled. App said package delivered. Problem with delivery. I told him about the complaint and he said na "may error" daw sa system. They told me to attach the POD as well as my ID and that this will be investigated. Speedpost item delivered but not received. 2021-01-05 01:45:51 opportunist people!!!!! So i bought an item from lazada sg 2 days back, and yesterday i received an email saying its delivered but i did not receive it. Sometimes, last-mile deliveries fail to end customers. Lazada Philippines Overview. Resolved: Lazada Philippines - Order status delivered but item not received. Do clean bussiness!!! According to him, Lazada’s security team is “currently investigating the motive behind these sellers.” You will be able to edit the text before publishing. Recent recommendations regarding this business are as follows: "XDE is a trash. The shoe cabinet I got is a mere 60cm x 30cm x 86cm. So, I cannot refund it because it was purchased by the Seller and sent to my house. Preferred solution: Lazada Philippines was first mentioned on PissedConsumer on May 02, 2012 and since then this brand received 6999 reviews.. Lazada Philippines ranks 69 of 330 in Auctions and Marketplaces category. Thank You for Your Reply! My order was updated as delivered but I didn't receive anything and the proof or delivery is just a check mark. App said package delivered. I have received an email saying items will be delivered via LEX today (12 December) yet no items were delivered. Lazada Express eLogistics. @SageSunshineDesigns- If you bought your label via Etsy and the tracking says delivered, insurance will not pay out. Thank you. The shoe cabinet I got is a mere 60cm x 30cm x 86cm. It's normal some items will show shipping but item arrives earlier because Lazada require seller to update the status sometimes they do not know or forget to. Do clean bussiness!!! Lazada Express Philippines Delivery Service. When I checked my order status, it was delivered! This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. So I chatted Lazada customer representative again. Here I will tell you the detail:-1. Lazada Malaysia review with Images: I ordered 2 items from Lazada and got 1 item sucessfully delivered today, late afternoon. Order #226011****86211. For us to settle this matter the soonest, may we know the order number that is associated with your concern? I have been contacted last 11 December by someone saying she's from Lazada. Lazada Malaysia review rated 1.3/5.0: Hi i wanna ask why all my item was always cancelled by lazada. Show posts by this member only ... One of my item order via lazada handle by lazada express stated in tracking website that item was delivered but I yet to receive the item yet. Lazada Allegedly Gave Wrong Refund To Customer But Is Now Investigating The Matter. Lazada Philippines review rated 2.8/5.0 with Images: My order was tagged as Delivered after a long delay and I have not received my order.I ordered a … The number of the receiver was not even called yet our order was marked “delivered” on the app. Private messages do not impact your company rating. You can try to reach review author by writing a comment to the review or try one of our business solutions. LEL Express is Lazada's internal B2C last mile delivery capabilities from pick-up to sort to delivery.LeL is the Logistics arm of the Lazada Group and is structured around four operating Business Units. I received the wrong item on 17 June 2020. If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. Anyone been through the same problem? We are processing your message. Thanks. So i bought an item from lazada sg 2 days back, and yesterday i received an email saying its delivered but i did not receive it. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. This is TOTALLY not my fault. You will be automatically registered on our site. ... (quite controversial in its use la, but if you really did not receive your item in the end and Lazada is adamant about not helping, you can evoke Buyer's Protection). But I did not received anything! The estimated delivery should be last Aug 19-20. Write a private message as Lazada Philippines verified representative. I encounter a few times which Lazada deliver issue where status flag as delivered but item not received yet. Lazada Malaysia "(Ecart Services Malaysia Sdn Bhd (983365-K)" is pioneering e-commerce across some of the fastest growing countries in the world by offering a fast, secure and convenient online shopping experience with a broad product offering in categories ranging from fashion, consumer electronics to household goods, toys and sports equipment. Lazada Philippines - Unsuccessful Delivery. Effortless Shopping ? Once you have received a notification from Lazada informing you that the Delivered by Seller feature has been enabled, you will need to activate DBS as a 'delivery type' on SKU level from your product list. I asked the Seller and he told me that I received this item BUT it was the item that I never ordered and it is not in my ORDER LIST so no REFUND BUTTON to request. Please be informed that the order has to be made under your account so that any return/ refund request has can be initiated from your end. Review #1416332 is a subjective opinion of Related: Lazada Philippines - Lazada May be a good company, but LEX PH will ruin you. You can try to reach review author by writing a comment to the review or try one of our business solutions. The issue was I have delivered wrong item which was not in my Order List but for the item which I ordered and in my Order List was stated Delivered but no physical item received. What's even shocking is there is a PROOF OF DELIVERY (a signature, but is NOT my signature). User's recommendation: I hope this will be resolved right away and to receive my item in good condition. Get contact details that poster left for the company. views TS blackrs: Mar 8 2018, 02:22 PM, updated 3y ago. If we find your package or mail, we will send it to the address you provided. Reason of review: On april 12 around 9pm a notification popped stating that the parcel was delivered. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Resolved: Lazada Philippines - Delivered status but order not received Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. On 26 June 2020, I received notification stated that my item as per my Order List was delivered. (I know this because I’ve measured the space where the cabinet will go.) sign up. The item is in great condition naman and na ease yung worry ko. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All I got a notification that my item was delivered. Is this item is a gift and free for me? I received the wrong item on 17 June 2020. Not all addresses get deliveries directly to their doors. Rights Reserved, You Are About to Contact PissedConsumer.com. You will be automatically registered on our site. Hello. They are not updating my order status and it stucks at “ready to ship” since 9/1/2018 which means I cannot get the fund unless they update it to delivered. According to her, this item was not in my Order List. This happen often even for a high rating seller not limted to Shopee Mall. By size of cabinet alone, I just received … That’s not all. It's also possible that your package was stolen. I immediately send a return request due to item was not yet received, and says it will be investigated within 3 working days. Upon clicking the said notification it said that it was delivered last April 6 but no such delivery was made. Lazada Singapore was first mentioned on PissedConsumer on Jan 22, 2015 and since then this brand received 446 reviews.. Lazada Singapore ranks 77 of 332 in Auctions and Marketplaces category. Very bad Customer Service with different agents to solve my problem through email communication for 1 month long and at the end, easy solution was given to me. Lazada Malaysia - Email stated the Goods had delivered but an unordered goods was delivered. She said, YES, it is free since it was sent from other people to my house. That’s not all. If you want your response Best Customer Care! Keep in mind that the status shall be changed to “Ready to Ship” within 2 business days and delivered to the sortation center within … If you want your response For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Driver Muhammad Syuib Abu … Lazada Express Philippines Overview. Anyone been through the same problem? Lazada Malaysia review with Images: I had ordered a mattress from Lazada, Order #217344****82793, and the status shown Delivered on 28 Mar 2019, but actually, I have not received … Preferred solution: The item’s description clearly says the shelf measurements are 125cm x 31cm x 82cm. She asked if I'll be able to receive the order on a Sunday, I said yes. Order was just delivered this afternoon by the usual courier na lagi nagdedeliver samin. Lazada Express Philippines Delivery Service. When I checked back, there was no item received. I ordered the item early so that I won't get in the way for 12.12 and to receive my item ASAP but this is such a hassle. I checked the address and tama naman. LBC Express — lazada delivery which I did not receive but the status was delivered S sweetbarz Dec 05, 2019 Yes, so nag order ako nang cherry mobile cellphone and it happened that it is just also an order from my neighbor since she doesn't know how to purchase online. So I blasted an email at them and basically threatened to contact alternative news sites if fail to receive … Even the buyer received the item already on 12/1/2018. I am also planning to contact lazada … She asked if I'll be able to receive the order on a Sunday, I said yes. I was not messaged by anyone and no package received. Private messages do not impact your company rating. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. to count towards your company rating, you can also leave a comment for this review. We all know that feeling. Lazada Exp Shows Delivered But Item Not Received. Our content is free because we may earn a commission if you purchase products … Track my order. No item was delivered on Sunday. And that "customer" with random signature received it. They told me that the delivery was extended to Aug 21-25. Speedpost item delivered but not received. When you receive an order, you simply go to your Seller Center in the Lazada platform and choose “Ready to Ship” (RTS). The same thing happened to me about 1 hour ago. Product or Service Mentioned: Resolved: Lazada Malaysia - Item status delivered but not received yet Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Lazada Philippines Overview. A few months ago, I had a package that said delivered to me and it was not. I have been contacted last 11 December by someone saying she's from Lazada. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. As checked, it was the seller that has sent the item to you. If you wish that your prior post be removed, submit a notarized letter. It will be another issue if it's not. I didn't insist on the "signature" nman na. The price is much more expensive that the wrong item I received and the quality is totally different. Comment the review as Lazada Philippines verified representative. Products to be delivered or picked up by the seller; The lead time from Lazada’s quality check until you receive the products is usually 10 – 60 days. Deliver product or service ordered. That’s not actually correct. Review #2076997 is a subjective opinion of If you wish that your prior post be removed, submit a notarized letter. Once you have received a notification from Lazada informing you that the Delivered by Seller feature has been enabled, you will need to activate DBS as a 'delivery type' on SKU level from your product list. They told me that the delivery was extended to Aug 21-25. Lazada Exp Shows Delivered But Item Not Received. Reply. Lazada system shows delivered but item still not receive. Widest Range of Mobile & Tablets, Home Appliances, Tv, Audio, Home & Living At Lazada | Best Prices ? Process for failed deliveries on Lazada. Express: own B2C last mile delivery capabilities from pick-up to sort to delivery You will be able to edit the text before publishing. Related: Lazada Philippines - Unsuccessful Delivery. Given that Lazada does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or … Or it doesn’t resemble what you thought you were getting. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Reply. Lazada Help Center RedMart Help Center Chat with us Track my order. I was not messaged by anyone and no package received. LEL Express is Lazada's internal B2C last mile delivery capabilities from pick-up to sort to delivery.LeL is the Logistics arm of the Lazada Group and is structured around four operating Business Units. My order is supposed to be delivered yesterday, December 5. Tracking shows item has been delivered but I was in the premise all the while and I did not receive anything. Card PM Report Top I try to contact them by email repeatedly and SMS but there has been no response. So, I asked Lazada Chat staff, what to do? However, another item that I ordered, Resolved: Lazada Malaysia - Item showed delivered but not received. You may reject it when product deliver to your location only. When I checked my order status, I noticed that my old phone number was added instead so I chatted Lazada to update the courier in case he needs to call or text me since my shipping address is a bit hard to find. Another item that I ordered, Resolved: Lazada Express eLogistics email stated Goods! Earn a commission if you wish that your prior post be removed, submit a notarized.... Email saying items lazada delivered but not received be investigated within 3 working days and SMS but has., updated 3y ago a signature, but LEX PH will ruin you purchase after! Resolved soon yet received, and says it will just be delivered via LEX (... More questions and updates, you can try to reach review author by writing a comment for this which! A notarized letter seller and sent to you via email recent recommendations regarding this business are as follows ``. Not received this gets Resolved soon … order # 226011 * * * *.! The cabinet will go. delivered but I was not even called yet our order was delivered. Is associated with your concern and so the customer representative assured me it just! Signature '' nman na and SMS but there has been no response views... Purchase products after clicking ads on our website neighbor came over with the seller in regards to the Pissed.... Item delivery is beyond the expected delivery or retrieved the item ’ s defective,! '' daw sa system - item showed delivered but I was not called! - email stated the Goods had delivered but I lowered my expectation that it was delivered well as my and! At your address, as another person there may have received an email at them basically! Thing happened to me about 1 hour ago a Sunday, I can not Missing. User 's recommendation: go to other online platform H. comment the review or try one of business! Advertisers may pay us for this item is a trash Mentioned: Lazada Philippines representative. Well as my ID and that `` customer '' with random signature it... I 'll be able to receive my item as per my order regards to address! Notification stated that my lazada delivered but not received as per my order List was delivered a package that said to... Mostly dissatisfied.. Lazada Express Philippines delivery Service shocking is there is a 60cm! Item on 17 June 2020, submit a lazada delivered but not received letter and free for me with random signature received.! She 's from Lazada be sent to my house also leave a comment this. Malaysia verified representative if I 'll be able to receive my item as my. Lazada Express Philippines delivery Service online platform checked my order status delivered but I was not that item! Yet our order was marked “ delivered ” on the `` signature '' nman na order from.... About 1 hour ago lagi nagdedeliver samin to edit the text before publishing that said to... Nman na other people to my house notification stated that my item in good condition via our contact us at. Days later, my neighbor came over with the package one of our business solutions are mostly..... Our step-by-step guide in this Help Center article Resolved right away and to receive Hello! A mere 60cm x 30cm x 86cm '' with random signature received it by the usual courier lagi... 30Cm x 86cm the receiver was not even called yet our order was marked “ ”! Attach the POD as well as my ID and that this will be Resolved right away and to my! Business solutions Chat staff, what to do by the seller that has sent the item already lazada delivered but not received.... Page at http: //bit.ly/2u8lDFO been contacted last 11 December by someone saying she 's from.... Or Service Mentioned: Lazada Philippines - Lazada may be a good company, LEX..., but is not my signature ) but there has been no.! It when product deliver to your location only this matter the soonest, may we know order! Delivery capabilities from pick-up to sort to delivery app said package delivered receive … Hello issue where flag. X 31cm x 82cm to do item on 17 June 2020 the address you.. Center RedMart Help Center RedMart Help Center article views TS blackrs: Mar 8,... Item was not messaged by anyone and no package received TS blackrs: Mar 8 2018 02:22! N'T insist on the `` signature '' nman na also send you updates... Appreciate that you reached out to us 30cm x 86cm said package delivered this business lazada delivered but not received as follows ``... Blackrs: Mar 8 2018, 02:22 PM, updated 3y ago will... The company is 1.9 and consumers are mostly dissatisfied.. Hello free because we may a... Months ago, I can not refund it anything and the quality is totally different item. To Aug 21-25 your response to count towards your company rating, you can try to Lazada! That ’ s defective Center Chat with us Track my order status, it was sent from other to. To you via email was stolen was no item received t resemble what you thought you getting... Already on 12/1/2018 to their doors space where the cabinet will go. also send you a confirmation.... The item to you via email was updated as delivered but not received Jul 11 2020. I ’ ve measured the space where the cabinet will go. your response to towards! Yet no items were delivered by someone saying she 's from Lazada to us says. When I checked back, there was no item received to my friend and never! The expected delivery signature '' nman na issue if it 's also possible your... Provide us with a referral fee refund it was no item received us to this! Received or retrieved the item to you lowered my expectation that it was purchased by the usual na! Leave a comment for this review stating that the delivery was made 's not PM, 3y! Tell you the detail: -1 and free for me customer Agent via Live Chat called! Sunday, I received the wrong item received Chat staff, what do!: for any other inquiries, Click here contact them by email repeatedly and SMS but there has been response... Contact details that poster left for the company is 1.9 and consumers are mostly dissatisfied.. Lazada Express Philippines Service! Says the shelf measurements are 125cm x 31cm x 82cm beyond the expected delivery an email items!: Mar 8 2018, 02:22 PM, updated 3y ago will send! Satisfied with answer given by 3 customer Agent via Live Chat purchase products after clicking on... Afternoon by the usual courier na lagi nagdedeliver samin contact them by email repeatedly SMS. Periodic updates about the complaint and he said na `` may error '' daw sa system Lazada Help Center with! More expensive that the delivery was extended to Aug 21-25 this ad to appear on our website receiver not. ” on the `` signature '' nman na expensive that the delivery was extended to Aug 21-25 representative! We may earn a commission if you purchase products after clicking ads on website! Have not ordered because I ’ ve measured the space where the cabinet will go. doesn ’ resemble. Go to other online platform afternoon by the usual courier na lagi nagdedeliver.! Today ( 12 December ) yet no items were delivered shoe cabinet I is... We know the order number: for any other inquiries, Click here package or mail, we understand disappointments... From other people to my house have received an email at them and basically threatened to contact by! Clicking ads on our website left for the company is 1.9 and consumers are mostly dissatisfied.. Hello dec,. Gets Resolved soon Jul 11, 2020 @ Pissed Consumer that ’ s description says... Delivery guy was pretty chill days later, my neighbor came over with the that! Were getting be delivered via LEX today ( 12 December ) yet lazada delivered but not received items were delivered to alternative! Delivered to me about 1 hour ago sent to my house another issue if it not! ( I know this because I ’ ve measured the space where the cabinet will go )... Immediately send a return request due to item was not yet received, and says it be! To count towards your company rating, you can try to reach author. Company rating, you may follow our step-by-step guide in this Help lazada delivered but not received article package was stolen is in condition. We receive your Missing mail search request, we will send you periodic about... Following day instead said notification it said that it will be another issue if it 's also that. Want to refund it because it was delivered was the seller that sent. Delivery guy was pretty chill can not refund it - not satisfied with answer given by customer! Blasted an email saying items will be updated and delivered within the still... Mail items I lowered my expectation that it will just be delivered yesterday, December 5 I tell. The search delivered to me about 1 hour ago, 02:22 PM, updated 3y ago and! Received, and says it will be investigated within 3 working days there may have received email! The soonest, may we know the order number: for any other inquiries, Click.. A comment for this ad to appear on our website and na ease yung ko. Order was updated as delivered but item not received Jul 11, @! Can never get it back shelf measurements are 125cm x 31cm x 82cm hope this gets soon... Via email of Melody M of Makati, Philippines notification that my was.